Thai Original BBQ Restaurant — Restaurant in Los Angeles

I am completely disappointed and displeased with this restaurant. The Staff member who answered the phone Ty was extremely RUDE if that was his real name that he shared with me. I called to share that my ribs were burnt & charcoal black and the meat was tough and dry. Also, the shrimp in the Pad Thai was under cooked. Keep in mind I have been a customer for over 10 years. And used them frequently for company catered luncheons. The quality of the food has changed tremendously over the years. I'm not sure if they have new cooks or they received so much business over the years it's about the money and not quality of the food. And started to slack! It's no longer worth the cost of the food any longer. After sharing about the dryness of the ribs that was being delivered to my elderly senior mother. The staff member or owner was Extremely rude. And personally did not care if I was a long standing customer or not who has patronized this restaurant for many years. And also have given many referrals through my company over the years. After spending $40 for a dinner for one person as I've spent many times for my mother in the past. I will no longer patronize this restaurant. It's no longer worth $40 for the food along with the rude service. There are too many other Thai restaurants who are not only extremely tasty but also welcoming to their customer in person and over the phone. And provide great customer service no matter what the situation may be. I will no longer refer Thai BBQ in Northridge to anyone else. Terrible Customer Service! Businesses have to understand they are not doing the consumers a favor at all. We are supporting the businesses and should continue to remind those that we can Stop! supporting those businesses and get the word out. Thank you YELP & other sources to be able to share your...

Glad I finally tried this place. Way better than Rincome in my opinion. I think the owner was a bit overwhelmed since he was the only one serving during lunch on Monday, but he seemed really sweet. I split the all following dishes with my friend Irene.

Pad See-Ew with Shrimp - really flavorful with a lot of broccoli and egg. My standard dish at Thai places, but it wasn't overcooked as it can be and there was a lot of shrimp.

Chicken Curry (Yellow) - the chicken was so soft and juicy. It's a simple dish with curry, 3 pieces of chicken, and a single slice of potato with white rice, but nothing else was needed. We almost finished this

Chicken Satay - burnt a bit (as expected with satay) but I think there were 8 skewers. Definitely didn't finish this, but I was surprised by the peanut sauce. It's not as brown as other places and looked a bit like thousand island but it was on point. Ask for the sweet&sour sauce too. I don't know what that's really called, but the guy knew what I was talking about

Overall, good prices, large portions, and friendly service. Favorite Thai place in the San Fernando...

So the fact is. That with an attitude like that. No way anyone would eat here. I ordered a $15 soup got 1 mussel. When I showed the guy. He said that's how we serve it. I had to knock on his stained window to get him to bring napkins and chili sauces. Then I told him that he must be having a bad day. Because the customer before was screaming to get his attention. He said he doesn't care. He is the owner. No way. I asked he said he is the co owner. After I told him he should be paying attention to his customers. He said no. He kept watching TV.

What a joke. Food equals hospitality. Zero hospitality equals bad experience and negative impression.

Can't believe...