The only reason I gave two stars is because of the Lady behind the counter being kind. Other than that, I would give one star. I tried this place out three times because I was in the area. Not only was I faced with an atmosphere of “you do not belong here” why are you here???. All three times…. Today the gentleman behind the counter took my lid to my coffee cup, and slid it across the counter face down. Had he maybe even slid it where just the rim of the cup touched the counter that would’ve been OK, but to me that was deliberate disrespect. It is unfortunately sad that as Black people when we go to an area where we do not frequent, we are treated like that. I don’t know what his issue is. I was never rude to him and what’s funny is I would’ve asked for a new lid, but I didn’t even want to become a problem in that moment and be turned into the stereotypical, angry black woman so I just took the lid and left, but I will never Never Never Never spend my money here again. Although the food is decent, I’m very saddened by my experience, hopefully they will take this into consideration the next time somebody that looks like me goes into their...
Read moreI’ve been a regular at this place because I wanted to support a local business and it is walking distance from my house. I often brought friends there and had my meetings there. But recently I went in the afternoon just to grab a cup of coffee and go over some thoughts for a teaching session and I was kicked out because I wasn’t ordering any food. The owner was watching me from the cameras and sent BOTH the waiters to talk to me and one was waiting to escort me out. Their exact words were, “if you are not ordering any food, you have to leave.” I was enraged. I was a paying customer. It was not even busy for them, there was no one else upstairs of the restaurant. I felt very discriminated and was in disbelief. I’ve never felt so belittled at a cafe and I will...
Read moreI find it amazing that a place of this caliber who produces a ton of cakes has no one that can think to ask their cake box supplier for bigger boxes to accommodate their large round cakes.
The sales person was going to put the cover on which would have completely destroyed the top of the $100 cake.
I had to ask for cup risers and coffee stirrers so that cake wouldn't get damaged. Considering I watched another person before be go thru the same thing I had to take charge to save my cake and not have someone's birthday party messed up because the Ivy can't think for itself.
Who's in charge here. For the Ivy and what they charge it's pretty sad.
They also couldn't smooth out a side of the cake.
Will go...
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