Deli Delicious #47 - Los Banos — Restaurant in Los Banos

Unfortunately, I have to give this a one star due to food sanitation issues. Once fries leave the kitchen and are given to a customer, they should be considered contaminated. They should never be taken back to the food prep area and given to another customer.

My sister, mom and I went here this afternoon and placed three to-go orders. My mom ordered a couple of sandwiches and the 5 oz fry.

A few minutes after the employee distributed my mom’s meal out, the employee came to our table, grabbed the fries out of my mom’s bag, and said that she accidentally gave her 10 oz fries instead of the 5 oz fries she ordered. Apparently, the employee hadn’t considered that, within a few minutes, a customer can place their hand in the fries to taste a few.

Honestly, we were shocked because we’ve never seen a food establishment do that before. After a couple of minutes, my mom asked the employee if she was going to throw the 10 oz. fries that she took back away. The employee said no. My mom then made sure that the employee knew that her hands had touched the fries so they needed to be thrown away.

The other patron in the store who was waiting for her order thanked my mom on her way out of the store.

Outside of Deli Delicious not putting jalapeños on my sandwich when I clearly asked for extra jalapeños (also noted on my receipt), the sandwich that I got was really good. Unfortunately though, I wouldn’t consider going back to a place that made that food handling error with us on our first visit. Lord knows how many other food handling errors are made on a daily basis.

I hope that management uses this opportunity to train staff...

We were hungry and excited to eat here after reading a few of the reviews on deli delicious sandwiches. We were enroute Mariposa from the bay area and stopped at 8:35pm or so. We were asked to wait for about 10mins while the server cleaned the grill and then came to take our order only to say that there are only cold sandwiches since the grill is already cleaned. Sad that it was not communicated the moment we walked in. We would have quickly gone some where else. And it was not closing time yet too! They were clearly unmotivated and unwelcoming. Not coming...

Food is delicious. But worse customer service. I place an order a while back for three sandwich to go and only got two. Didn't notice till I got home. I ask to have a manager call me back to get my refund and was told could not do it. She said would advise staff next time I place order to get my sandwich at no charge. I finally go back today and I'm told I could only get a $5 discount. I paid for a $10 sandwich and it never got replaced. Just upsetting manager did not keep her word. Just worse...