Please listen to the other bad reviews they are not lying. Most of the Burger King is New Orleans are bad but this is by far the worst Burger King ever fr. 1.When someone places an online order for drive thru pickup we shouldn’t have to come inside. They tried to tell me all mobile/uber orders are picked up inside going forward which is a lie otherwise the app would be updated. 2.I tried to go here for lunch but the girl in drive said they we are closed. It’s around 2pm in the evening. 3.Today I tried to go get breakfast but they had the drive thru blocked because of their delivery truck. I can understand them blocking the drive thru for a short period but why was the lobby locked if we can’t access drive thru. I called multiple times and no one answered. I really dislike Burger King after my interactions with them. I hate the customer service because you can’t talk to a live rep. If you cant pick up your mobile order good luck getting your money back because you can’t cancel in the app. The app tell you that they will have someone EMAIL you within 24-48 hours. That’s ridiculous because it didn’t take them that long to take it off my card. Overall take your business elsewhere and preferably not to another Burger King in NOLA. I would much rather pay more at a different place or cook at home than to eat from...
Read moreThe dresser attendant was so rude and had no idea how to be a hospitality industry worker. I was very pleasant, when I placed my order for two cheeseburgers with extra ketchup mustard and pickle, she squawked back at me through the speaker ( well that's how it come ), I said okay, I like a Whopper with cheese no onions with mayonnaise and ketchup, and through the speaker she squawked back (it already come with mayonnaise) , I chuckled, and didn't think nothing of it. Until I got to the window. She handed me my food, and no salutation, and I was wanting to ask for a child size cup of ice water, she let me sit at the window for about 80 seconds, when she came back to the window she said what you want? I said could I please get a small ice water, she replied (you holding up my line, how come you not ask for that back there?) She refused to give me a cup of ice water. Early 20s, millennial, I felt completely disenfranchised. I would have gave them one star, but I didn't get sick from the food. Burger King was my grandfather's favorite lunch growing up, so from time to time I hit a Burger King kind of on a last whim, and I have found some excellent quality Burger King food across the country. It doesn't happen often unfortunately, but when I find a quality fresh Whopper hey...
Read moreGiving one star is polite. We go there possibly twice a week for breakfast before work. The second we start, after we are asked how can I take your order?, we hear "one moment please" two seconds after. Secondly, if you order 4-5 biscuits... what is one butter and one jelly going to do..? thirdly, our recent visit 11/03/2017 around 9:05 AM we ordered our usual. We informed the lady at the drive up THREE TIMES over the intercom; Large hash brown with the number 7... YOU KNOW SHE STILL DIDNT GET IT RIGHT. So, I paid for my meal with the LARGE hash brown. Got to work, I HAD A SMALL!!! and of course, NO RECEIPT. Giving receipt's are apparently impossibly for this location. I suggest you go ahead and make your way down veterans a little and across the street to McDonald's because, they give better service, better looking food, and probably cleaner too. Oh, and did I mention.. their food looks like they slapped it together than sat on it.... Seriously Burger King, this is why I'd rather spend more and go to McDonald's where the food is more appealing. This presentation of the food looks like a 3 year old made it. I bet when they go on lunch and order something, they make DAMM sure it looks great for them. OH, and I will be sending this review to their...
Read more