Burger King — Restaurant in Louisiana

I just left this place a few minutes ago. Me and my children had a long frustrating ride and this place was our 1st stop because we were starving. I ordered a spicy chicken with no lettuce no tomatoes. I recieved a grilled chicken that was half done/cold that i was willing to eat because by me being pregnant i was feeling nauseous & needed to eat. So right before biting into it i check the bread. Which had lettuce that looked like it was hand scraped off with tomatoes on it.

Secondly i ordered my children a large fry and 20 piece nugget which they requested, and was told to park so after waiting over 5 minutes my mother went in to grab the food, on behalf of me being so far along and sticking so far out. She came back with bags that she said was roughly giving to her, and my children fries were cold they nuggets were cold, like why make us wwait in the parking lot if you're still not doing your job..then want to have jacked up darn attitudes.. Like i say STAY HOME IF U FEELING SOME TYPE OF WAY. anyways my mom had a large fry which was kind of warm with also a 20 piece of cold nuggets. This was just ridiculous and to let it be known a few people was walking out with bags and walking back in shaking their head. Like this some BS...then the one on the register at deive thru..getting aggravated because you placing and order and asking questions to make sure you know what you spending your money on. Huffing & puffing and saying oh lord come on now.....Nooooo u come on now, listen be patient and wait. How u gonna rush somebody who spending their money. Bihhh u work for Burger King you don't own it.

ANYWAYS AFTER WHAT ME AND MY FAMILY EXPERIENCED AND THOSE PEOPLE WHO WAS GOING BACK IN THERE WITH THEIR BAGS... ALL THOSE ATTITUDES THAT WHOLE CREW NEEDS TO BE UPDATED.....BY UPDATED I MEAN FAIR WARNING BEFORE BEING FIREDDDD. THEY ATTITUDES STUNK BADDER THAN A SKUNK.

Now im feeling sick, never again... What a way to start...

Let me start by saying this is my 1st review. For me to actually write a review, the establishment has to be amazing or absolutely horrible. I visit the burger king at 8101 Airline Highway in metairie Louisiana at least once a week as it’s the only Burger King anywhere close to where I live. At least 75% of the time I go there, they say they are sorry but they aren’t taking orders right now. It’s always in the middle of the day. The Burger King is empty every single time I pass which leads me to believe this happens a lot. I wonder how much money is being lost while they aren’t taking orders every single day and why are they doing this in the middle of the busiest time of the day? If I didn’t like Burger King so much, I would never stop there again. The 25% of the time I do actually get to order, there is never a problem. Fast friendly service. My order is always correct. That’s the only reason this review didn’t get one star. I just can’t justify going a few times a week and maybe getting any service at all 25% of the times I go. I can maybe understand every now and then. Things happen. Not every single week on a consistent basis. For me to actually be mad enough to complain shows how horrible it really is as I never...

Of the 4 times I went to this Burger King, I only received my food once. I always order fast food through an app for loyalty rewards. I've ordered at home and driven to BK for them to say they didn't receive my order. Or, they got my order but they're out and I can contact customer service for a refund. I even tried to order something different (cheaper!) because I was hungry and out $10. They said no. I really wouldn't be surprised if they just didn't feel like making my food. My favorite was when I tried to buy a coffee on the way to work, over an hour after they're supposed to open. The loudspeaker said "we're closed" and when I asked when they open, she said "when people want to come to work." Every interaction has just been so rude. I've worked food service most of my adult life, I say please and thank you when they take my order, take my payment, and hand me my food. It honestly stressed me out. It's ridiculous that I need to drive 15 minutes for Burger King when there's one...