First let me say that I visit this snowball stand multiple times per week & i always come in the evenings. Today I arrived at 6:40 and I noticed that the line was much longer than usual. I decided to sit in my car for a few minutes to see if the line would decrease before ordering. Once the line got a little shorter i decided to walk over and begin waiting to place my order. I was greeted by an employee that was very rude and stated they would not be taking any more orders. I explained to her that it was not yet 7:00 and that i always get my snowballs at this time. She said there was nothing she could do. Upon walking back to my car I over heard the employee speaking about me with the other customers in line and laughing, when i looked back at her she shrugged her shoulders to reiterate that she did not care. She was very inconsiderate and left a bad taste in my mouth. This is my FAVORITE snowball stand and i’ve been coming here since they first opened! they have the best snowballs in town & this is the first time i have experienced such rude...
Read moreIt's a pretty good Snowball spot. It might be one of the few places I've been to that is staffed with young high schoolers,but actually give good service. I don't know if the self ordering screen was working or if we did something wrong,but placing the order went smoothly. It was after school so it was a mad house in there,but the staff handled the rush fine. It was a pretty good snowball and the fact that they had condensed milk was awesome. Even some places in the city don't have condensed milk so this was the only snoball addition I needed. Also Im not a fan of ice cream sandwiches,but whatever they're doing over here works. Id make a stop here again if Im in the area. Parking is kinda crazy when they're packed so be prepared...
Read moreI have been in line for 11 minutes. There is no one in front of me. Out of all 5 people working here not ONE even looked up to acknowledge myself or my daughter. When I asked when the owner would be available the rude employee making the snowballs rudely said “ I don’t know”, and when I said no one even acknowledged us yet she said “We are really busy”!! How absolutely rude. A male employee finally told me the owner Jeff would be available this evening. This established will never get a penny of my money or my business ever again. Here’s a tip for your extremely rude employees:DON’T IGNORE YOUR CUSTOMERS!!! We were in line ten minutes before they started helping the long line of...
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