Martin's: Wine, Liquor, Beer & Deli - Metairie — Restaurant in Louisiana

One of the worse experiences and very poor customer service. I waited patiently to have my order taken. The lady behind the counter, she prob was in her 40's or 50's, blonde hair - watched me stand there as she was straightening whatever items that didn't need straightening. Never acknowledged me.. Still standing, as I'm standing - 3 other women come in already in conversation amongst themselves, not even giving the gesture that they needed their order to be taken, but the lady behind the counter greeted them before they can get to the counter "Hello ladies, what are you having today?" Something to that effect... but the audacity! I'm going to take a wild guess and say it was because I am a brown skin girl bc it couldn't have been anything else. It's disgusting ppl are still this way even today. I'm glad she did what she did, it stopped me from spending my hard earned coins in a place of business like this and wouldn't recommend it to any of my family, friends,...

I decided to try Martin Wine Cellar for lunch on a Thursday. Parking was plenty, but cramped (if that makes sense). I suggest getting there before 11:30am because the lunch area was extremely busy by noon. They have a nice selection of sandwiches and salads. I ordered the Deli Deluxe sandwich with potato salad. It took a long time to get my order, and there were only 2 other tables there when we ordered. When I finally got my order, it was wrong. The staff were really nice about it and willing to fix it, but I had another long wait. I absolutely loved the potato salad and the sandwich not so much. The onion bread was too thick for the amount of meat (pastrami and corned beef) and the pastrami wasn’t easy to chew. I’m most definitely willing to give them another try due to the delicious looking cold salad and dessert options. Happy hour is 4 - 7 and the small bite menu looked appealing, so I plan in trying that in the...

Oops! They did it again. When I want to splurge and enjoy a great burger, I think of Martin's. And the seasoned fries are great. Unfortunately, we order out a lot. I always request Dijon Mustard on the side when I order the fries. Today, I did the same thing and of course, I get packets of ketchup which I detest and no mustard on the side. Even when it is written on the ticket! It may sound like a small thing, but to those who enjoy their fries with Dijon Mustard, it is a huge disappointment. For the price we pay, why can't we just have a side of mustard with our fries? Can't anyone read? Do they care? This isn't the first time we have had problems with orders to go, (not necessarily missing Dijon), but I am personally tired of excuses about why they can't get orders right at any time of the day. And the...