Smoothie King — Restaurant in Louisiana

As a small business owner and someone with more than two decades of retail/hospitality/customer service experience, I’m reluctant to leave this negative review for this business. I typically give workers the benefit of the doubt because of how poorly they’re usually treated by most customers nowadays but today I’m compelled. I was the only customer in the store this morning when I walked in. The employee who was finishing up a delivery order saw me but never said a word. Not even a smile or anything to acknowledge that I had just walked in. I stood at the register for a couple of minutes until she walked over and still nothing. I broke the arkward silence by greeting her with good morning, how’re you doing today. She then replied “what can I get for you.” I ordered a spinach pineapple powermeal but they were out of spinach so I ordered a muscle punch instead. I asked for a kids cup on the side and she told me it was only ten ounces and wasn’t going to do anything but ok. And gave a nice eye roll too. She doesn’t know that I’m bringing this smoothie to share with my mother who is in the hospital barely eating and almost died last week but hey there’s my benefit of the doubt. Once she finished making the smoothie, she sat it on the counter with the extra cup I requested and quickly turned her back to me without saying a word. I then told her that I hope her day gets better as I picked up my items and left. This employee clearly didn’t want to be bothered or at work today and was giving off a negative vibe throughout the store. This visit was in direct contrast to the one I had the other day when J/Jay assisted me. She was polite and conversational while making me four smoothies. I was the only customer in the store that day too. We all have bad days so I’m willing to give this store another try but I’ll happily take my business to another franchise location if have another experience like this. If you don’t feel like being at work then maybe you should stay home. I intentionally left your name out of this review so here’s your second chance to do better going forward and I genuinely hope you have a better day and find some peace to whatever you may be...

I’ve been coming to Smoothie King at 2222 Clearview Pkwy for years, but this morning’s experience left me extremely disappointed. After my workout, I stopped in for my usual Strawberry Hulk, only to be told by Destiny, who appeared to be the only employee working, that it wasn’t available. On top of that, she said I couldn’t even add more than one extra scoop of peanut butter to my order.

I ended up settling for the Strawberry Gladiator, but it’s not what I wanted or expected. What’s even more frustrating is that it was 9 a.m. on a Monday morning—how does a store run out of key ingredients for such a popular smoothie that early?

Destiny, who I believe is the store manager, handled the situation poorly. Her attitude was off-putting, and she made no effort to provide a better experience. This left me disappointed and questioning how this location is being managed.

I hope improvements are made because this isn’t the kind of service I expect from...

I work close by so I stopped in a bit after 9:00am on Thursday- tried to open the door but the 3 employees yelled “we’re closed” from behind the counter… The hours on the door AND website clearly say they open at 9:00- I wouldn’t have wasted my few minutes before work to even stop there if I knew they were closed. I only work in that area on Wed and Thurs- so they can’t try to use the excuse that the hours are different on Friday… IT WAS THURSDAY! I think it’s a shame businesses complain about guests when they are the reason reviews like this are written… UPDATE YOUR HOURS if you’re not going to abide by the ones you have listed- I surely couldn’t do that if you came in to my place of employment! Just laziness all around- thanks for nothing- word of mouth goes a LONG WAY- that’s probably why you have to bring free smoothies to the hospital… maybe you would have more business if you just opened at the correct times you have posted!...