Tropical Smoothie Cafe — Restaurant in Louisiana

Been ordering and picking up. Was hoping the staff would get it together and eventually get it right. The problem is there’s a bunch of kids working there, it’s clear they don’t care about the product that they’re putting out, and no adults around to supervise that can be seen. Today, I tried again, and the sandwich was just so slow, and I open the bag of chips, and they tasted stale. I could not figure out why until I picked up the bag, and there was a hole in the back of the bag, God only knows how long it’s been there. So the last time that I ordered, they completely messed up the sandwich did not follow the instruction at all. The owner needs to take a serious look at the kids working there, maybe some additional training is an order or perhaps hire somebody who can actually make a sandwich correctly, or read an order. I’ve totally given up on curbside pick up, because the one time I chose curbside pick up and even clicked on the app. I am here I put all my car information in, etc., I sat, and sat, and sat some more, until I finally just walked inside, and said, I have a curbside pick up, the guy was like oh yeah, it’s right here. I asked if it said curbside pick up because I thought maybe I somehow did something wrong while ordering, but no, the boy told me no it says curbside! SMH… the service really needs to improve if I'm going to continue to spend over...

The food was pretty good and the ingredients were fresh with good flavors, but we used the online ordering function on the website with curbside pickup, placing our order at 2:38. We sat in the parking lot (we placed the order while in front of the store) until 3:11 just waiting. Our vehicle color and model were entered and there weren't any other cars in the parking lot. I could see people walking around inside, but nothing was happening. After getting annoyed by time and frustrated with a crying baby, I walked inside to get my food, where it sat on the front counter with a big "CURBSIDE DELIVERY" text on it. I waited till an associate approached me and said "Yes, this is my food but this smoothie is warm and soupy now. We've been sitting there for over half an hour." She said "I'll remake it for you." Then remade the smoothie and gave it to me, nothing else. Really frustrated splurging $30 for a meal for me and my husband and baby only to be given warm smoothie and cold food because......

Today was my first time ever trying Tropical Smoothie Cafe. Their prices are super reasonable & their cafe & prep area are very clean. I ordered the Thai Chicken bowl meal & Jetty Punch Smoothie to go. Their staff was so friendly & cheerful, not to mention efficient. As far as my food, the only issue/complaint I have is with my Thai Chicken bowl. It was missing almost half of the ingredients it should’ve had in it: sesame seeds, wontons, & cilantro. Their Thai peanut sauce that comes on the side was just too spicy for me. 🙁To no one’s fault but my own, I poured the entire container of sauce on my salad without tasting it first, so I ruined my salad by making too spicy for me to eat. My husband thoroughly enjoyed it! The Jetty Punch Smoothie is absolutely to die for-delicious & without a ton of...