Wendy's — Restaurant in Louisiana

After a long day of work I decided to bring my friend out for the evening to go shopping for his birthday gifts. We decided to go to this Wendy’s location. We pulled up to the Speaker and we were immediately spoken to which was great but we need a few minutes to make our decisions on what we wanted. We finally made our choices, but we had separate orders when I informed the guy that we had otters that would be separate. He made a smug remark instead of course you do. I casually laughed at all, but it was quite rude to say the least. When we finally pulled to the window, we Met the order taker and not to be rude, but cleanliness did not seem like it was important to him. Completely made me lose my appetite From the poor hygiene this person had. he took her payment and then he asked if we wanted to see a manager get punched in the face and I was completely disgusted with this whole experience . I pulled to second window and the gentleman there acted like he did not want to be there like he didn’t care there wasn’t a kind greeting a smile or anything. The employees there look miserable maybe you need to look into management that maybe where your problem lies. Once I received my food it was just thrown together burger all half on the bun and very cold. This is unacceptable and inexcusable y’all need...

The Wendys on 28 WEST heading out of Alexandria is THE BEST Wendy's ( or any fast food) we,have in Alex. Staff is Always friendly, many times I am sure it was the Manager, ast Manager or Shift lead that handed me my order at the window. Management that is in touch with the public,that's what I'm talking about! Orders are always rt and the current chicken breakfast sandwiches are so Good y'all! I will purposely plan my,shopping so I end up on that end of town before heading home,just so I can grab a little sumpin, sumpin on way home.Or start at that end,and get,breakfast! Hot,fresh,fast...unless they have a rush on an item then you just have to wait a little but they tell you when your ordering and,ASK if that wait is ok. Y'all I seriously can't say enough positive things about this store in the crown of Wendys restaurants in the area. All are good however this one is,Exceptional! Well worth any extra effort you have to make to stop here,REAL DEAL customer service and yes...they do it with a...

Manager with glasses who is older and heavy set always gives me problems about ice, I always order a drink atleast bust mostly a meal and my drink will be iced but he claims they’re ice machine is down and won’t give me a extra small cup. I set up an experiment to see if it was just me I asked 2 friends to go through the drive through and ask, my white friend got her Ice my black friend was told there was no ice both gave no reaction and ordered the same thing, I then came and decided to ask and was told the ice wasn’t working too, we all came to the conclusion he might be prejudice towards us no other managers give us any other problems especially about ice. This is very disappointing to learn and something I don’t think aligns with...