I would be happy to discuss it further but I'm not sure what there is to discuss. You passed on the opportunity to apologize when I said something to you - you want to apologize now? You want to give us a refund? You want to pay for our breakfast that you ruined? If you want to discuss those things I'll be happy to call you.
And by the way the contrast between the treatment we got from you versus the treatment we got over at Highland Morning was like night and day. They couldn't have been more friendly and more accommodating - great service great breakfast and great attitude - the complete opposite of what we got from you. So if you want to talk about those things I'll be happy to discuss it with you further.
I've been to Day's many times over the years and have generally had a pretty good experience there except the owner/ manager has never been friendly and today was just downright rude I'm giving this guy a reasonable amount of business over the years and actually had a client meeting schedule there for next week but I'll be moving that meeting to Heine Brothers or Starbucks or Safai. I really don't ask for much but as a paying customer I'm not going to tolerate rudeness. Bad Karma here I would recommend going...
Read moreI have been frequenting Day's Espresso for years and have not had a problem until now. During all of the years I have been frequenting day's, I have noticed the lack of staff of color. Recently, my friend, a woman of color, applied to be a barista. When she showed up for her interview, it was over within 3 minutes. 3 minutes is not a respectable amount of time to accurately assess anyone's competence or compatibility. After speaking with my friend about the few questions she was asked, they were very much unrelated to her ability to do the job well, and did not have the tone of someone being seriously considered for the position. I suspect the brevity and tone of her consideration is highly related to her race. Day's Espresso needs to be much more conscious of the role they play in maintaining systems of inequality, and consider things like representation and discrimination. Until I see a change in this regard, I will be taking my money elsewhere and will be urging others to...
Read moreDay's is one of my staples when I am visiting Louisville. I have been coming here for at least 7 years, and I have loved it every single time.
The atmosphere is calm and inviting. There are board games and other activities available to customers while relaxing with a nice flavored iced coffee. The espresso drinks and Italian sodas are also pretty much amazing. They also sell biscotti, cookies, and other dessert-type things that they get from a local African cookie place called Kizito, which is only a block northwest from the coffee shop.
Every member of the staff is friendly and helpful and the baristas definitely know their coffee- and espresso-brewing techniques. Try the iced hazelnut coffee with...
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