Smoothie King — Restaurant in Louisville

Zero stars!!! I used to absolutely love going to this specific store even when out of the way. The service was great. The young ladies remembered my order and even the supervisor. I forgot his name. That all stopped after I began noticing the mood and vibe was very tense. Sometimes I would sit before a meeting or appointment and chit chat or read on my phone. You hear stuff. People talk. The demographics of the store was majority young black ladies. They were all nice, funny, and cool. One day, I overheard one of them talking to another employee about the manager/owner of that franchise about how he told a couple of them ON THE CLOCK that his newborn child WHO IS WHITE doesn't like black people. I was so bothered by this. As time continued and I kept giving my money for the great service those young ladies provided, they started disappearing and now there's but one black young lady that works there. They've all been replaced by white people...I'm NEVER GOING THERE AGAIN, AND YOU...

Went to the 1504 bardstown rd location at about 10:30 today Nov the 21st. after first trying to order online which said they are busy and order might not get started right away. I entered and the store was completely empty. No workers up front. I waited and a White Girl approached the counter. I said hello how are you. She just preceded to stare me down without saying a word. So I figured she didn't hear me. I cleared my throat and said Good morning how are you. She stared at me then after a moment said 'very rudely " IM READY TO TAKE YOUR ORDER" To say the least I was taken aback. These are the kind of people yaw hire. I love smoothie king and am a regular. This is my first time visiting this location and will be my last. At the very least I expected good customer service, especially when spending my money. This is really sad and...

The young lady that just took my order about 10 minutes ago was extremely rude. She didn't want to be there. She was acting like I was a problem. I'm a loyal customer to this location. I spent about 45 to 50 bucks a day. I come at least twice a day but this is my first encounter with this young lady. I'm not for sure what's going on in her life but it can't be good. I have never been treated this way ever in my 40 years of living. When she got done making my smoothie she threw the spoon and straw on the on the counter for me to go grab. I would never never come back to this location. I do not recommend you go there or maybe it could just be me but I will...