Taco Bell — Restaurant in Louisville

First off, I need to start by sharing that I am probably one of the biggest fans of Taco Bell. It probably wouldn't be a stretch to say that I am in the top .001% of Taco Bell customers. All of this to say, it feels almost against my character and morals to say anything even slightly negative about one of my favorite restaurants in the entire world. Nonetheless, it must be done. The bean burrito I received at this location was so disgustingly horrible and dry. I gagged at even the idea of eating it. The beans were so old and dry that they closely resembled the very old and dry dirt that this Taco Bell was built upon. In fact, I wouldn't be surprised if this was the case here. In all my long, Taco Bell-devoted life, I've never been so disappointed or emotionally scarred from a fast food restaurant. That's saying a lot because clearly my standards aren't even that high seeing as I just announced that Taco Bell is one of my favorite restaurants in the world. I hope that this was just a one time disappointment and they won't ever serve customers this quality of food ever again.

May God have...

Never eating here again!! This location deserves less than a one star! You hope to get decent food and instead get served trash. Everytime I give this place a chance they screw up my order OR half make your food. Do yourself a favor and GO SOMEWHERE ELSE! Customer service and food quality is HORRIBLE! Ordered 3 DLT taco supremes. Got home, all 3 we so badly made, 2 completely fell apart, 1 had such a minuscule amount in it. Maybe a quarter of a teaspoon of meat(if that) a few tomatoes, about a dime sized amount of sour cream. Drove back up there. Manager at approx. 5pm Aug.4 refused to give me a refund or remake, then had the audacity to tell me to watch my attitude. Like I'm supposed to be happy, and all smiles, when you half make my order, and what you gave me wasn't even edible. Then this worker guy(not even a manager) walks up and tells me to get out , that they're not giving me anything. This manager should be fired. Pictures were taken, and this WILL be escalated to DM...

Slower than normal on Saturday/Sunday late nights, young drive thru girl spends a long time talking instead of handing you your food sitting right there, Lady I am the only one in drive thru and I ordered 3 tacos, why is it taking ten minutes! talk after I leave! This place is too new to be this messed up, 6800 Bardstown Tacobell is a100 times better in everyway even with a huge line. Now I see why this one does soo little business compared to the 6800. It needs strong Management to manage the behavior disabilities of...