The Yellow Cactus — Restaurant in Louisville

We arrived about 45 mins after they opened for lunch on a Sunday. The entire restaurant was freezing. After being sat down at the table we sat a few minutes before chips were brought out. Then 5 minutes or more after that a different person brought water and walked away. Then about 7 minutes after that a different guy asked for our entire order at once. My son’s taco was wrong so I had to remove some ingredients, because no one came back to check on us, and the taco was so over cooked it poked his gums badly and the meat was very dried out. My quesadilla was very greasy and the cheese was congealed. The portions were very small for the cost. Then no one checked on us for a long while. Finally I got my card out and had them go ahead and just run it without bringing the check. He then brought it back with no pen and quickly walked away. We waited for about 5 minutes to get a pen and still didn’t come back. The quality of the ingredients were just bad. Both of our stomachs weren’t right after. We finally just left and noticed no workers as we walked out. This was our second try since they opened here and we won’t be back. Very sad because it s a great...

Food was super salty (Chicken Vera Cruz). Crab quesadilla app was really very good. Server didn’t bring my friend’s lunch for 30 mins after mine arrived, and she doesn’t speak English. My friend ordered rice but she got black beans so another screw up. My food was cold by then. No manager around to help and I also had to go to the register to get our check after waiting over 20 mins. Server only offered iced tea refills but didn’t realize that my friend had also ordered an entree. I’m sorry that I don’t speak Spanish. There are a few amazing servers here but they were all off work this afternoon. I’m sad that our local “walk-to” place is losing their best cooks and servers. Hoping next time will be better. As for atmosphere they can liven up the music and not play the same song recordings repeatedly. The place was slow and we were the only customers there from 12-1:30 so there’s no excuse. I politely asked if I could get a small discount at the register but nobody knew how to translate. I gave a cash tip regardless. I hope this restaurant survives because we like to support local family owned businesses here in...

The servers were extremely short and rude. After we were seated they left us for 20mins and ignored us. We flagged down multiple employees who told us they didn’t speak English. Asked one for the manager in Spanish, he walked off and never returned. My husband finally got up and went to the bar asking why we were being ignored and then they sent a server to our table who you could tell didn’t want to service us. He gaslight us and blamed us for them sitting us there saying “ no one knew what you guys were doing” when I explained they in fact sat us there he cut me off and said are you ready to order or not. We arrived at 8:25pm and didn’t get our drink orders in until 8:50pm. When asking him about the menu, he got frustrated with us sighing and physically looking annoyed. We had never been there and my husband has food allergies so I wanted to make sure we didn’t get anything he was allergic too. They were only quick giving us the bill and taking our payment. Food was good but experience alone we will...