Tinos Taste of Heaven — Restaurant in Louisville

Together, concept and seasonings, save this small wonder hidden within the depths and crevices of 18th and Muhamed Ali st. Sweet Peaches’ brick and mortar idea offers a bright and comfy experience. The interior coloring gives a very French vibe with its white and light sky blue hues. Seating offers two booth options, a row of wait seating and a few tables with chairs. Very much order and go vibes. But if you can find a reasonable seating take it…the colors alone will calm and break your depression from the outside world. Wait staff is knowledgeable and polite. The food was hot, plentiful, and took every bad thing I had to say about the place irrelevant. It was that good and trust me iM a picky eater and love to complain about something…but the food checked off every single box I had for my first time dining at Sweet Peaches. The Boss lady herself came front of house and asked every single customer of the food was good and if everything was okay…she was not only polite but had a huge smile on her face and when there was any issues…she handled it right then and there and made sure to have items leaving the kitchen double and triple checked…it really is a good time and has the potential to become the comfort food hangout because my food hit the spot…now for my reason for leaving 3 stars. When you google Sweet Peaches under their own operating menu states a listing of itemized goods…everything has a pricing to it. Beverages are listed as 2.25…dinners with 2 sides are 10.75….Al cart has its own special pricing and desserts like 2.50 not high at all. When I arrived at the restaurant there was a black board sign with absolutely no pricing so I’m thinking what I saw on the online menu was what I would be charged. 3 dinners a dessert and 2 drinks and I was charged $55.00 once I paid I went back and looked at the online menu and it was nowhere near $55.00 . So I went to the cashier and she then informed me the reason it’s higher was because the pricing on the online menu were wrong…all meals with 2 sides were 12 bucks and the ones with ribs and brisket was I think 14 or more…she then told me the drinks weren’t 2.75 but 5.00 for a small drink…and desserts are 5$…nothing I ordered was the right price that reflects on the menu. I didn’t argue any further and just decided the place was super sketchy for operating like that and not willing to make a conscious effort to either give me the price that the menu stated or anything a discount nothing…so yeah the food was good but their marketing to showcase what they offer and the correcting pricing needs to be updated because that made me feel super concerned how easily the cashier stated the Menu was wrong… because if it hadn’t been Mother’s Day and my mom wasn’t there I sure would have wanted something to be done about the fact that you promo one price but charge way more…3 dinners 2 drinks and a dessert should have been 39.25 and I was charged $55.00 so yeah the food was amazing but it would have been nice to have felt like their mistake had been resolved and not just looked over…It’s just the vibe that I took away that ruined...

There are two reviews that I have given for this establishment. Google will not let you give more than one review on a business. But I believe in second chances and if I have a better experience I want to be able to share that as well as any past experiences. So Below is my first review and second review.

2nd Review: I believe in putting just as much energy praising a good experience as I do complaining about a bad one!

Over the last week I've had several great experiences at Tino's Taste Of Heaven! Oxtails and grits, ribs baked beans and green beans, and a crescendo with smothered pork chops and dressing with green beans! The staff there is doing their best despite staffing issues and they are apologetic and accountable when they make mistakes which is more than I can say for most! But this week the food and service has been outstanding and they have been most accommodating! Sadly, I may have to step away and take a break from them because it's time for ME to get back focused on healthier eating, but when cheat day comes, I will be back! If you haven't tried them yet, you are missing out!

1st Review: The food is delicious and they take pride in the cooking.

However, the service is abysmal and they do not take pride in it. Lack of attention to their customers, causes tickets to be wrong. You have to repeat your order multiple times, because the order taker is engaging inside conversations or just not paying attention. It is just not a smooth and organized process. Also, they State they will be open at one time, and begin serving food at another time, but food service actually wasn't ready until 30 minutes after the given time. They open at 12:00 but you can't get your food until 1:00 p.m. even though they said food would be ready at 12:30.

They care that their food is good, and it is. But I do not believe they care about the other aspect of your experience,...

1st time,fantastic! 2nd time.,they were closed... It was a sign. 3rd time I went food was horrific... I don't know how this can be only thing good was sweet potatoes...a shame, has to be this piss poor work ethic of someone born after 1995 that is now supposedly apart of this new day n age workforce.... Whoever cooked the food the 1st time I ate there did not cook this day... Will never spend the money I spent on that last meal here again... I can't afford hit n miss... Sweet potatoes...awesome same person cooking them...smh

Really...personal attack... never had an issue with service, nor how long it took 😕. Been in customer service for over 20yrs.. Something's are worth sacrificing... As good as the food was the 1st time, did not and would have never mentioned anything about it.. The first time I ordered brisket, dressing, sweet potatoes, & Mac cheese. 2nd visit smothered PC (tough), dressing 🤢, same face for macncheese. As I stated I don't know who you have cooking but I was warned by a patron that works near there and told me (after I bragged about how much I loved it) yaw was kinda hot n miss for them...🥺 is how I felt when they said this... Now it's a shame that when you leave an honest review, you're accused of attacking someone 🤭, this is a review 🙄 of MY experience, nothing more. BTW, the dressing, the mistake made with it wasn't a mistake a tenured dressing maker, makes... I'm jus saying, it was wrong, whoever made it that day never made it before...Maybe after the holidays I try again if I see some...