Chuck E. Cheese — Restaurant in Lowell

First time back in a year, I just should have stayed away. Always something frustrating about this place but my 4 year old loves it and today is his birthday so I wanted to make it special, especially since I’m his only parent and I work 7days a week so it’s already hard to spend time with him. I should’ve just turned back when we arrived at 10:30 to see that the door sign said opens at 11am even though the website says 10am for this location, but nope I just waiting by walking around the 5 below store until 11am… walked over to chuck cheese and purchase a game card for 45 mins of play for $28. Already ridiculous. We noticed they added 3 small trampolines for a mini trampoline park and my son got excited so I walked over to it and looked to see what the requirements were… all it said was you needed socks that you had to purchase at the front desk, I went to purchase them and the cashier said $12 please. I was shocked that socks would cost that much and said $12 for socks? She said that is the all day jump pass… chuck e chesse if I wanted to spend $12 for an all day pass I wouldn’t be doing that here. Of course I told my son no, that I’m not paying $12 for 3 trampolines he might jump on for 15min. So of course he starts to cry. So I’m frustrated and he’s crying which as parents we all know is stressful and heartbreaking. Anyway I ended up leaving as his time to play card was up and his one friend in the entire empty place was now jumping in her $12 socks by herself. The two positives I will say is the places is less sticky than it used to be and cleaner, and they added a dance floor where Chucky comes out to dance with the kids. That being said we won’t be returning. I’ll take my kid to nova in Nashua Nh where he can do the entire park and the ropes course that’s included in the price for 2 hours at the same price I paid for him to play games for 45min. No wonder why kids are always crying here. No hate to the workers they were very friendly and helpful. Just more cooperate greed and...

overall, great location to bring your child to have fun. I do want to mention that it’s not OK that they charge for a large pizza 21.99. and then charge for pepperoni on top of your pizza when the pizza is already 2199 then they charge you for stuffed crust which is reasonable but when it comes down to the pepperoni, that’s on acceptable even though the pizza taste good should not charge additionally for pepperoni, knowing the price of the pizza, as well as the price for your drinks for the size of the cup granite do you have refills should increase a size up on the cups for the grown-ups. They also have a new trampoline there. They should not charge for using it every day $10. you buy a pair of socks from them you should be able to reuse those socks to go on the trampoline they want to buy a pass. They want you to pay $10 for socks because if it’s inside Chuck E. Cheese and you bring your child there, you should be either able to go in the trampoline for free part of what you are purchasing already, or you buy pair of socks and reuse those socks to go in the trampoline as long as you clean them and bring them back it would be more reasonable to simply charge someone for a summer pass and charge them for one pair of socks that they can use for the whole summer pass as long as they brought back clean, and you had at least brought in the socks that you had purchased for the...

Chuck E Cheese is a place for young kids (under 10), and you should go into it with that expectation. The main feature is that they have an arcade, and a few of the simple rides that bob up and down that you find in malls and in front of some department stores. In addition they have a climbing structure similar to what you see in some fast food restaurants. As said, young kids will have a lot of fun.

But how about the food? In short, it's not that good. It isn't terrible, but there are many other options out there that both taste better and cost significantly less. Even with a coupon twenty bucks will only get you a medium pizza, a couple drinks, and a few tokens for the games. Expect to spend considerably more if you have more than one child.

Service is nearly non-existent. You order from a counter, and they'll bring your order out to your table, and that's the end of your interactions.

The bottom line is, you'll pay a premium price for mediocre food and non existent service. Bring a book or a game on your phone to keep yourself entertained while...