Taco Bell / KFC — Restaurant in Lowell

I came there last night at 8:30 PM. I sat in line for 30 to 40 minutes. Got home the food was stone cold and stale. This is actually a picture of my two crunchy taco Supremes. Sorry the picture of the soft tacos you’re really can’t see cold and stale. I went there at noon time today to speak to the store manager and was told he does not come in until after 4. I returned again at 5 o’clock and spoke to a manager Jay who was absolutely terrible at his job. He explained to me that the store manager is named Alex and will not be in for two weeks. I then asked for the district managers name and number and told me they don’t have one nor have to answer to any corporate rules. Now Jay had no desire whatsoever to make this right.or right there mistake. I left my name and number and asked for the store manager to call me back but I will be pursuing this to corporate first thing tomorrow. The manager Jay has no business in the position he is in he should be terminated immediately for the way he treats customers. I have a Live two blocks away from this place for the last 13 years and I don’t know if I would ever go back to this place again because of him I would give them a zero stars but it makes me leave at least one even though they don’t deserve it!!!! And this is all for an order that was under...

This kfc/ taco bell has it rough. It's the only location within a 20 minute drive from Lowell, so it can get insanely busy. On a Saturday evening, it's not uncommon to find the drive thru backed up all the way out into the street. The wait in the drive thru can creep past 30 minutes when you go during peak times. What I will say, is the staff is always incredibly kind and always professional. Even though they're crazy busy my food is always made correctly and nothing has ever been missing from my order. My one complaint about the food is that it's very inconsistent. Sometimes it'll taste great, other times they skimp on the ingredients or make it poorly so that your Burrito or Crunchwrap is falling apart. They do a solid job for being the only location in the...

My 4$ taco 😡 the workers were friendly but the quality is always lacking they seem to be rushing alot to make the products and skimp or forget ingredients. This is the new double layer taco I think they forgot the inner layer. My recent visit with New photos we got the party pack with beefy 5 layer burritos minus beans. I think they took that as minus everything. 3 had only beef and one as you can had minus beef also i guess its a negative 5 layer burrito unless the bread is a layer im not sure lol. They are always skimping on ingredients or maybe moving so fast they forget to add them. The workers were friendly ive never had an issue there its just quality/quantity of food. The tacos were fine that came in the box. The burritos were unacceptable and an...