KFC — Restaurant in Lowell

This is a Taco Bell/KFC drive thru, dine-in fast food establishment. More times than not when we go through the drive thru, our order has been wrong, despite having looked up the menu beforehand to not be one of those "ummmm....IDK what I want yet," customers. KFC's fries have always been super fresh and hot👍🏻(a usual item in our order) along with some burritos from Taco Bell. I usually wouldn't be one to complain about marking which food item is what, but every time there is nothing checked off or indicated on the wrapping. Nobody likes someone else having to check each burrito to see what each one is. However, that being said, the burritos, be the correct one or not, is...

So normally when I talk on here it's about mostly food only. Not today. Today is about customer service. I wish I got this kids name but I couldn't see his name tag. All I can say is he is Asian, and has alot of hair. Almost like a surfer from California. He was by far the GREATEST person I've EVER delt with in a drive thru. He was so professional, smiling, greeting etc. He delivered a 10 outta 10 performance! If management sees this and knows who I'm talking about do whatever you can to keep him at your location! He's got a huge amount of potential and upside! Don't lose this young man. Whatever he decides to do in life he will...

I've put in an order in Grubhub for this. The gentleman was nice, my phone had issues, but he was nice enough none the less. Though the food from the restaurant is another story. Ordered 2 famous bowls, 2 drinks and potato wedges and the only thing that came normal was the wedges, one of the famous bowl had cardboard material in it, the bowls had more popcorn chicken then it did portato or corn, did not come in with gravy what so ever, and the drinks was also off too. Ordered 2 mountain dew and both tasted VERY different, one tasted like carbonated water while the other tasted like...