Baskin-Robbins — Restaurant in Lower Paxton Township

I ordered a cake for my son's birthday online. I received an order confirmation with a pick up time. When I went to the store to pick up my cake not only did they say they do not have it but the staff gave me nothing but attitude. Their response was that there was nothing they could do about it. Even though I had my receipt it was painful trying to get a refund. I think any business that respects their customer would have at least apologized for their mistake! Nope all I received was their bad attitude. I will tell everyone I know to stay clear...

this place is absolutely horrible. the windows are filthy and so are the tables and chairs. they were basically out of everything including things they had signs up for outside the building and the employees gave me an expired cherry on my ice cream. i also have a certified service dog and the ding bats working there gave me trouble about having her when i brought it to their attention that she is my service dog. they also had no donuts when dunkin donuts and baskin robins are literally in the same exact building. its called dunkin donuts not NO...

It is a very hit or miss experience at this store, with it more than often being a miss. They are more than likely out of items on the regular (twice in one week, days apart, they didn't have the items to make an iced coffee?). They appear to only take one order at a time, and will not take another order until the previous has been completed...which can take several minutes. My longest wait here has been 25 minutes with two cars in front of me! You almost are always waited on a teenager who seems more busy talking to their coworkers than...