I went online and was ordering from China Express in Lubbock on 4th St. and my total was $10.85 I said not bad. I could not find the drinks. I looked and looked and couldn't find them so I called them it was 9:03 PM. The website said $15.00 Minimum. The person on the phone told me $20.00 and I had to order another egg-roll to meet the requirements so I did. My total was $20.46. I was like but when I went online it was $10.45. He told me the website has been messing up. OK I said "You have Diet Dr. Pepper he said yes we do, I said fine I'll take a large with no ice. He told me it only comes in a can" I said fine I'll take two he said OK, $20.46. I said OK., Cash, he said OK 30 minutes. I said OK.
At 10:04 he still wasn't here so I called back and someone else answers the phone and when I started asking about my food, I was told the driver came here 5 times and tried to call me and it went straight to Voicemail, so the driver left and we just threw food away. I'm here and if the driver came here 5 times why didn't he ring the doorbell to the NH. He said couldn't find it. HUMPH says clear as DAY. Please Ring for SERVICE. He said we bring food right away. About 10:32 or about I finally got the food. I handed him $25.00 and said keep the change. I didn't get a DIET DR.PEPPER I for Diet Coke. FYI I don't like Diet Coke. The House Special (Combo Fried Rice) tasted terrible. I noticed it had something on the bottom all sticky. It smelled bad. My friend said it looked like it was in the TRASH! I called the restaurant for a refund! THEY WERE ALREADY CLOSED. I hope they didn't throw it in the trash because that's unsanitary. GROSS. You have nobody to turn to if the Corona don't get you China Express will. Especially in Lubbock.
I THINK WE SHOULD BOYCOTT THEM. SERVING FOOD FROM THE TRASH. WHAT...
Read moreThis is the 3rd time ordering from here and I don't know why I keep doing it. I always thought a 3rd time would be a charm but nope. This time I ordered the Mongolian triple delight which contains jumbo shrimp, beef, chicken, green onions and sweet onions. I ordered online and asked for no sweet onions or green onions because I personally dislike onions. It didn't take long for the food to arrive. I think the person who's in charge of the online orders is either blind or illiterate. I opened up the container to see onions!! I asked for no onions and they still put onions. The whole dish is mostly onions. Like where's the meat?? The shrimp which said were jumbo shrimp are small baby shrimp. Misleading! And there were only 4 shrimps. Not worth the money at all. Most of their dishes, the ones with vegetables, are mostly filled with vegetables. So don't expect a whole lot of meat. So even when you ask for no veggies, expect veggies. The only reason why I give them 2 stars is because of their fast delivery service and their fried dumplings aren't bad. Y'all need to improve!! I'm never ordering...
Read moreThis is the best Chinese food in Lubbock! I've tried a few other places around town and China Express wins, no contest. I've only been 3 times in the last 9 months, but the lady who takes the orders at the front always remembers me and greets me like a good friend. It's just a really nice touch and their customer service definitely won me over.
I've ordered a few things here and all of them have been very good and made fresh. With Chinese food (or really, "Americanese" food), I notice that what is called szechuan chicken in one place may not be remotely the same dish at another, so I have ordered one or two dishes where I received something completely different than what I expected, but it's all been delicious. Honestly, that's my fault for not asking about a dish before ordering. I've had the Kung Pao, Szechuan chicken, and most recently the sesame chicken. Portions are quite large and can be split between 2-3 meals. You definitely get a good value here. ...
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