Cicis Pizza — Restaurant in Lubbock

Update on Monday 9/4/23- not sure why we decided to come back again, but here we are. 10 min wait for the girl, Natalie, taking care of the salad/pasta bar to decide to act as the cashier for the line out the door. Not friendly, never smiled, felt like we were an intrusion on her time. Noticed they are encouraging people to clean their own tables instead of the older lady bussing tables. Most people did clean their tables, some did not. Today, they were able to keep pizzas on the buffet line as well as desserts and cheese sticks. Pizza was hot/fresh, but noticed they have alot of pepperoni options. Did see a BBQ, Canadian bacon, Alfredo and spinach option. Still not my favorite place, but today was a better visit than the last one.

Friday night all you can eat for $7.99. What a mess!! 1 person working the register and salad bar, 1 poor older lady trying to keep up bussing tables and 4 people working the kitchen and not able to keep pizzas on the buffet. As soon as a pizza comes up, people scarfing it up within seconds. I now remember why we haven't been here in awhile. None of the employees seem to have a sense of urgency to keep the buffet full causing people become vultures waiting and then attack like piranhas before the pizza hits the tray. I will say that I have seen people stack 10 pieces of pizza on their plates and then leave 5 of them on the plate. Amazing how wasteful people can be. We even saw a few taking doggie bags out. I never even saw cheese bread or any desserts. We probably won't be making this a...

I've been going to CiCi's Pizza in Lubbock and Amarillo for over 25 years. For the past two months I make this my outing every other week for the buffet. I Love the price and even more so since I get my senior discount. 😀 The salad bar has definitely improved and well maintained. The pasta doesn't need to be sitting in water while being served but that's very minor. The Awesome selections of pizza are Amazing. Even if I don't see my favorite flavor the employees are very polite and willing to make whatever I'm needing. Dessert - WOW!! I don't normally have dessert, but I tried it a couple of weeks ago. Totally mesmerized my taste buds!! 😋😋

Cleanliness isn't a one man or women's job. Very overwhelming. Some customers take their own dishes to discard of them. Others are absolutely filthy and don't help even gather their plates. Just rude!!

Suggestions- I spoke with one of the employees about the taste of the Spaghetti with meatball pizza today. She wasn't enthused about trying it, so I tried it for her. First bite, I knew I wouldn't ever order one. Very, very bland. Noodles need to be cooked with a little salt, I'm not a salt person, but this pizza is lacking flavor. You can taste the Italian Seasoning, but other than that blah!! Second suggestion - The area in which people are to dump their plates to help out is so disgusting to customers who just ate a Great meal! Needs to be more discreet, especially the ones in the front area by the door.

Other than that, keep doing what you're doing!! Restaurant was packed!! Love to see that!...

So! My fiance went there with his friends yesterday and spent almost 100.00$ on food. Right? You'd think they be happy about that. But the manager there decided t be rude, obnoxious, and almost kick them out over one w a t e r c u p, ONLY ONE, that was filled with soda. Because someone had been there for the first time and thought it was okay. She came out and decided to be extremely rude and say "I swear to God, if I have to tell you again to not put soda in the water cups again, I'm gonna kick you out." She didn't even tell them a first time. Like, nowhere else gives a damn about it. They're givng business!!! Be happy! And not only that but she fat shamed a 17 year old kid who hasn't eaten a whole lot in days for eating 4 plates. A 115 lb CHILD. And for what? The food was gonna get thrown out anyway!!!! To make matters worse, when my fiance and his friends left, she stole THREE WATER CUPS, FULL OF SODA, AND 5 BOXES OF FOOD, UNPAID. And the workers hate her anyway!!! She makes everyone miserable. Please fire her!!!!! This was so uncalled-for. Edit: oh yeah! Turns out she doesn't even take care of the food she serves. Sneezes on her hands and touches the food!!! Until she gets fired, my family and I over 200+ people btw will never come here again. Do...