Raider Burrito — Restaurant in Lubbock

Do not recommend this place at all . Keep trying to call and place my order a person hanged up on me 5 times and lied to me and said they closed in 10 mins . Also called again owner answered Ricardo was telling me me he was sorry and was embarrassed should not had happen and will give me free meal since that happen he gave me code number and everything to go back next day and get the meal then that same night the customer that hanged up on me called back and said sorry didn’t mean to happen then I went back next day try to get the meal lenordo Torres answered the phone being rude and smart mouth to me saying no can’t get the food and that Ricardo is not the owner he should have not answered you he was drunk last night the owner was drunk and that there was a new owner that lived in Mexico but I know that’s a lie because Ricardo called them to apologize to me , and I asked for owners new number and lenordo lied and said don’t have it good luck finding someone . So this whole place is a lie and don’t know how to treat and take care of customers and also how can the owner be drunk and answer the phone . So no I do not recommend this place at all and I heard from a lot of people this place was like that . They need to get rid of lenordo Torres first off making the...

In all honesty this place was a disappointment food wise. Which is a shame because the staff is very friendly and the look of the shop is what I would expect and want from a mom and pop burrito shop. The staff was super friendly and I loved that they spoke Spanish and I could hear Spanish music in the kitchen. When I came in I immediately asked if their tortillas are made there or store bought. They told me they buy them. Which is just a big disappointment with any Mexican restaurant. Because authenticity goes right out the door at that point. If they're willing to take short cuts on their tortillas what else are they taking short cuts on? I had the menudo and that was a disappointment too. Menudo is my absolute favorite food and this one was just blah. It was very unbalanced in it's spices. It was very spicy but had no real flavor. You can have spicy/hot food and also have a good flavor and that's what makes people want more. This menudo was just spicy without any real flavor to it. And again store bought tortillas just really ruins the meal. The chips and salsa were the best part of it honesty. The salsa was balanced with heat and flavor. If you're looking for authentic Mexican food this honestly isn't it. Rosa's Cafe offers a more authentic experience...

First visit was great so we thought we would try it again. 2nd time went thru the drive thru and ordered. It was fast but when I got home, I realize we only had 3 of the 4 burritos that we ordered. I called back to see if I got charged for it and they forgot or maybe they just didn't hear me. They answered and were trying to figure it out. The woman asked if I could give her a min and she set the phone down. 10 mins of listening to them take everyone else's order, I hung up figuring they were busy and forgot about me. I called back and the same girl answered. I told her that I was calling back because I had been waiting for 10 mins trying to see if they figured it out. She said yeah we are busy (like I was inconveniencing them). She said, I guess just come back up here, I dont knw what happened and we will see what to do. I dont feel as if they care either way. We wont be back. There are plenty of other place to...