Salata — Restaurant in Lubbock

So I ordered for the first time last week excited to try so I placed my order on the app to pick up for lunch. When I got back to eat my salad I was very disappointed nothing but brown, wilty, soggy lettuce. With a side of chicken. I ate what I could but threw 80 % of the lettuce out. I showed everyone i work with and they suggested thats awful for a first visit. I then called to politely ask and express my concerns to the manager. I was then hung up on. Had to call back. I did eventually speak to an Erica. She was very nice and stated just come back and ask for her for a free Salad. I then finally returned yesterday to redeem this. I walked in the entire place was dirty and disheveled. One worker finally asked if I needed something I explained the entire situation I was told um well Erica isnt here sorry. I stated well can you please contact her since I drove across town. They took about 10 minutes while I sat there and then the other worker came and asked were you waiting on something. I was so frustrated at that point I restarted why I was sitting there. Then she went to the back and said oh yea sorry we cant get ahold of her. Sorry! I dont think I will ever go back. I highly advise against this...

Came in at 10:50a (open at 10:45a) and we were told "give us a minute, we just barely opened". So we hung out for about 10 minutes and still weren't served. The salad bar was empty and the employees were still adding all the food to the bar at 11a. The store should be ready to serve customers exactly at opening. We left because we didn't want to keep awkwardly standing around while the employees were ignoring us. Do...

My husband & I both chose the small size salads which were more than enough. Every item is fresh & delicious. So many choices. The people helped on our salads were very nice & helpful. The pita chips were amazing. They also have a good selection of drinks to...