My Goodness it's something I look forward to late nite after working g in the freezer at FoodLion ! ! Service by Brandy & Jerrell the Chef is always good ,,,hot bourbon chicken skillet is "Out of this WORLD " ! ! ! Well worth the 45min drive.! But on this nite "EASTER" ,,I was feeling a lil empty inside ,,,after dealing with some of the public ,,stealing steaks, detergent, bad language,even in Ladies restroom found 3cans of BBQ Vinny sausage ! ! Believe me I was thinking about Denny's ,,,I need to treat myself to a nice sit down meal to enjoy,,,,even if I am alone & spend way too much time by myself ! ! Let me tell y'all ,,,what a world of difference ,,Brandy & Jerrell ,,,& the couple enjoying their Wonderfully meal impressed on me . No lie listen to me "ReviewTeam",,,,,as soon as I stepped thru the doors ,,,,I was Hit Hard,,,,with the Sizzling smell of a hot skillet,,, waitress was coming toward me ,,,,I simply stated ,,,,I want what-EVER that GREAT smell on skillet is ! ! Was able to sit in my favorite seat ,,,which is any seat ,,,just same ole songs kinda needs to update music.. .Listen to me ,,ReviewTeam" it means a lot to me where I spend my FoodLion money,,,,,this year "24" I refuse to settle for halfA$$ service,,,,poor attitude, folks who feels this 'OleWorld owes them everything ! ! It's Great to simply walk thru the doors ,,,,feel Welcomed 100% by folks that are happy to be working here at Dennys of lumberton NC on "EASTER" ! ! Telling customers the History the Donut shop ECT. Not complaining about working but resprenting the past history ,,,and speaking about all Great deals & how future looks very strong as a company in '24 & beyond ! ReviewTEAM put them in your home office PR division,,I Guarantee they EARNED the RESPECT that all traveling / local customers show them ,,, "ReviewTEAM"",,Great location off I-95 bout halfway New York & Fla. Also just over 1hr to Myrtle Beach SC. I would have building "LANDLORD" remove a closed restaurant sign Bourbon Barrel Bar& Restaurant ? ? Why is this still there for all to see ,,been closed before COVID ... ReviewTEAM should replace with "Denny's with Brandy/ Jerrell & FRIENDS &FAMILY " ! ! On whole side + billboard ! " ReviewTEAM",,,,,listen to me now ,,,my meal has been sitting before me for a 'Lil while as I have overheard stories & hottest news on how to solve world problems. And as Brandy was Proudly speaking about 1st Grandbaby,,a Boy ! A few months old now,,,," PERFECT BABY BOY " ! ! Ten tiny fingers& toes,,,,and just fattest knees,, lovingly nicknamed " PillsburyDoughBoy" ! ! ReviewTEAM",,,,listen to me ,,,,most important. Very grateful for the meal,,,,,but more than that,,, Sooo much MORE,,,,! ! My faith in my fellow man has been RESTORED ! ! RESTORED,,RESTORED! I seen the pure Love of "JESUS CHRIST" flow all around this Denny's being spread like a Calf.wild fire ! ! I know nothing about Brandy & Jerrell outside these walls,,,,,,,But I do know this ,they lifted my SOUL on EASTER LateNite ! ! The stone was rolled away,,,HE IS RISEN ! ! ! PS,,,,,If my Denny's Review has offended anyone on topics I spoke of ,,,hold the hand of a "Brand NEW 1st GRANDBABY",,,sit by the Ocean Waves,,,,,counting stars,,,look at the "HOPE" in their eyes ! ! Tell me "ReviewTEAM,,,How old would you be IF yOu didn't know the day you were BORN ! ! I know this ,,,,,I am here only because of " GODs" Mercy & Grace ! ! Let's talk it out ,,,here at ,,,,,,,,,,, Dennys&Brandy/Jerrell&friends. &FAMILY ! Respectfully,,, Minus-One McNeill "...
Read moreWe placed a mobile order for a veggie burger with extra cheese and waited until two or three minutes after the website showed it was scheduled to be ready to go inside to pick it up. Once inside, no one was anywhere to be seen except for three cops who sat themselves. I wandered around unnoticed for several minutes before a woman shouted across the empty restaurant at me to ask if I was there to pick up "the" mobile order, I said I was and was asked if the order was for me. Classic. Next, I'm told they don't have my order made because they ran out of burgers. I asked if they were out of veggie patties, too. I got a confused look and she immediately went and sat at the table to take the three cops' orders and chat for about five more minutes. After that, I caught her on the way back and asked again about our order. She said they had veggie patties but the cook had left to go to "the store" (it's now 2:30am) so we had to wait until he got back. There were two customers aside from the cops, not ordering food, yet at least three un-bussed tables with piles of food and dishes as if collected from other tables. When the cook arrived, finishing smoking something, I was ready to hold the door open for him and smelled marijuana on him as he passed by. I'm not judging his recreational choices despite the fact NC has yet to provide legal sale of it, but it doesn't seem like good corporate policy for employees responsible for food safety. Anyway, after telling me they had veggie patties and would make my order quickly (the only reason I stayed), she asked the cook if they had veggie patties. He didn't say anything and just stood there confused. She added "please say we do because I already told him we did." So far, grade A service, right? Well, after the "we don't have burgers" turned into "our cook just left" it turned into blaming a policy that mobile orders are not cooked unless the customer enters the building and requests it in person. That's not a mobile order. That a walk-in take-out order. The woman (no name tag) was defensive the entire time, interrupting and talking over me at every turn. She made sure to say "I'm just following orders" at least a dozen times including as I asked for her manager's card. She refused to give me contact information for her manager or even their name and insisted their policy was reasonable since sometimes people forget they placed an order and then cancel it and get a refund. It seems to make more sense to not offer a refund once the food is made just like EVERY OTHER mobile order service in existence. As I left, she began shouting at me and blaming the whole situation on "where YOU'RE from." Needless to say, the cheese was not the kind we ordered, there was no extra cheese which we paid for and it took about 45 minutes to get food that took less than 5...
Read moreI was at this establishment on November 7 after having a overnight stay at the hotel attached. I greatly appreciate it the kids eat free coupon we ordered three very simple things hashbrowns pancakes and eggs. After waiting about five minutes a server came over to us by the name of Sheila and gave us our drinks after about a another five more minute wait our server Jessica came over and introduced herself and took our order. 15 minutes later Jessica came back to the table and asked had I receive my pancakes I stated no we had not received anything. And another 15 minutes another server came over to bring us our food the hashbrowns were undercooked they were very light and had no color whatsoever to them. I simply asked if Jessica could take these back and have them cooked a little more she said OK. Another person came over I believe she was the shift supervisor and brought the pancakes and said they were cooking additional hashbrowns in the back for me. This was very frustrating as I was happy with the hashbrowns just simply being cooked some more after about another 10 minutes to hashbrowns came back to the table looking the exact same way I said nothing. At this point even taking into consideration the establishment may have been short staffed there was six customers in the restaurant including myself and my son I can’t imagine why it would take 30 minutes to cook eggs pancakes and hashbrowns which were again undercooked. The food did not come out together but yet and still I ordered everything at the same time. I used my coupon to pay for my son‘s meal the shift supervisor which I didn’t catch her name Gave some type of courtesy discount as I was at the register. This was appreciated but that is not what I was looking for. Even if the food took a substantially long period of time the server could have come back within the first 15 minutes and asked how we were doing and asked if we needed anything or simply stated they are working on my phone this would have reset my time and not made the weight seem so critically long as a customer it would appear that she literally took a 15 minute break and left us to sit and wait at the courtesy of the rest of the team. I understand that the nation is shortstaffed and I take that into consideration when thinking about writing a review for a restaurant but the restaurant was not busy there seem to be people everywhere in there working and it was unsatisfactory for me to have to wait such a long time for three items that was...
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