Hardee’s — Restaurant in Lumberton

Omg, this might have been the absolute worst fast food experience we have had... Ever... I went out of my way to seek out a Hardee's halfway through our journey home. We had been traveling for 9.5hrs and had at least 9.5 more to go. We ordered a #5 plain with no bun, the special bacon ranch burger, and bacon ranch fries. We were served a bacon ranch burger with no ranch and wilted brown lettuce, a cheese burger no bun with all the fix'ns including mustard, ketchup, LTO. The bacon ranch fries were a TINY TINY portion with a sprinkling of chunks of pork fat. When I returned with the incorrect burger the "manager" was too busy handling the drive through to assist with correcting my order... I had to ask the kids to remake my son's burger and then I had to beg one of them to come out and give it to me while the manager was b*tching about needing to return and re-ring the sandwich. What a disaster of a meal. The manager needed a lot more training, the crew needed a lot more coaching. It was a mess. And needless to say I was extremely annoyed at the 30mins it cost me in my travel time, when I was so excited to stop at a Hardee's. The lobby should have been closed since there was not adequate staff. Period. Your employees...

I used to be an executive chef in fine dining and upscale-casual establishments; people who know me often assume I have what might be characterized as elitist ideas about food.

But fast food in and of itself isn't always worthy of scorn. Sometimes it can hit the spot. I travel so much. I'm not above it.

The Mushroom Swiss burger was actually, unexpectedly, great.

The bun was fresh and good and the flavor of the patty was satisfying. The Mushroom Stuff was salty and gluey; it combined with the Swiss in a union that seemed almost obscenely unctuous. There was something gross about it, and that wasn't a bad thing. Know what I mean?

There's a burger place near me that used to make something with candied jalapeños and smoked bacon and mushrooms that seemed to have been graced with a hit of oloroso sherry near the end of the saute. Very good. But I always imagined it thought pretty highly of itself.

This dumb cheap Hardee's burger achieves something the burger I just described is too self-conscius, too fashionable, and too...

This location is dirty! There were maybe 3 or 4 workers (including what seemed to be the manager but she was in regular clothes and not a uniform so just assuming.) No one greeted me when I came in, even though I said hello to the younger worker, who was on her phone and looked up for a mere 1 second. Workers looked miserable and even as if they didn't like each other. There wasn't much talk amongst them. The manager seemed miserable to be there too. Not 1 smile from anyone. The place had a weird old smell to it but I just figured it needed to be updated. But I was wrong. We had already ordered the food when my husband took our son to the bathroom to wash their hands. He came out 2 seconds later saying it was disgusting and that he didn't even want to wash his hands in that bathroom. We were on a road trip and decided on this Hardee's as it wasn't too far off the highway. Should have DEFINITELY went to the Burger King that was right up the road. This place definitely needs an...