Zaza Stonefire Pizza — Restaurant in Lynchburg

To call this food is insulting. I have never had a staff care so little about their customers. When I walked up to the counter, it took the employee behind the counter an extended period of time to even realize my interest in eating their food. The lady running the Register (tenesha) giggled and said "I didn't even know you were there" I ordered the veggie pizza, and honestly the vegetables were the only redeeming quality about the entire place. Sad that the best thing they had is grown out of the ground and not hand made. The pizza lacked sauce, and it was BURNT. My fingers were black from the char that was left from the lack of attention given to the pizzas that were cooking. Instead of checking on the pizzas regularly, tenesha was more focused on her phone and anything else instead of her own job. You are better off buying a frozen $5 pizza at Walmart than buy this overcooked, under sauced, sad $9 pizza. Working at the mall, I was happy to be able to have pizza as a change...once again Chick-fil-A has to be the savior. Do better ZaZa, your food...

I'm from Connecticut so I'm very fussy about my pizza!! Here in the Lynchburg Virginia area I have not found acceptable pizza!! Until today!! Zaza StoneFire Pizza in the Ridgeview Mall is very good!! Certainly not as good as what I grew up with for 64 years but the best I've found here in this area. Latrelle, who took my order, was absolutely wonderful!! I asked a lot of questions and he was patient, informative and my pizza came out exactly as I ordered it!! Latrelle has excellent customer service skills!! Zaza StoneFire Pizza is lucky to have him!! The portions were generous and I love that it was cut into eight slices instead of four which people usually do with the personal size pizza. I like the smaller slices. I highly recommend is Zaza StoneFire Pizza in...

Ordered from the app only for them to tell me they do not support the “Everyday” app to order food. When I got there, Kenyans (which I’m assuming is the manager) always looks annoyed and mad everytime I order food from any of the 2 places (Grounded and Zaza). Said it would take 10 minutes for them to make, but I got it in 20 minutes. It sucks, because I work at the mall and that is my entire break they took to make the pizza. If they still used the app, this wouldn’t be happening. They still have the option to order from this location on “Everyday” so I don’t understand why this “isn’t being supported”. Every time I order from here I’ve always gotten horrible attitudes and service especially from this...