Gourmet Latte #15 — Restaurant in Lynnwood

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We have been going to this stand for many years after it was orginally "Cool Beans", unfortunately we had to choose another stand a few years back do to horribly made coffees. Decided last week to return and service plus coffee was great. So, 9-22-2024, 9:15am we purchased 3-24oz coffees the barista helping us was very rude from the moment we drove up to the window. When she accidentally messed up one of the coffees 20oz that was supposed to be a 24oz we corrected her and she was clearly upset and made a rude comment, "I'll just add milk", which made the coffee bland and cold.

Unfortunately we won't be returning and will just continue with the better Gourmet down the road, but hope the management or owner will have a discussion with this employee about their customer...

A barista named Sophie is by far the worst barista at any of these locations. The first time we had a problem, she ignored me and my order for 15 minutes because The customer at the other window was soliciting her for a date with his son. Not only did she entertain this which was extremely inappropriate but she also made me wait 25 minutes and still got my drink wrong. Not to mention she’s extremely unhygienic and put her fingers all over my ice and straws. The second time I had her, she was touching everything in my drink bare handed AGAIN. She is very unprofessional and is the reason I cannot come to this location anymore. As a long-time customer I urge the owner of this location to do...