Gyros Kebab Grill — Restaurant in Lynnwood

First of all, let me start by saying that I used to love the food at Aleppo. We've gone probably a dozen time in the past year. They had a lot of options, and all were delicious, such as the shawarma max, lamb kabobs, falafels, garlic sauce, etc. The service was a bit slow, but the food was worth it. It was our go to for middle-eastern food.

Then, yesterday happened. We order on Uber eats at 7pm, and then, around 7:50, the order is cancelled. We are a bit dumbfounded, we know that Aleppo tends to run a bit late, but why cancelled? So we call the restaurant, and they blame Uber on this. Ok, so we tell them that we will still pick up the order and pay there, but apparently, the order was never received, and they say that they don't make half of the items on our order anymore. Ok, so that's weird, as the restaurant obviously confirmed the order when it was received from Uber eats. However, we still order things, part of the order was the half-chicken.

I arrive, realize that it's brand new menu, and they say that the order is being prepared, so I pay and wait in my car. Then, 20 min later, nothing, so I go up there, and I am being told by two employees: the chicken is not cooked properly, so they had to restart it the phone order was not placed here, but at another location (not true, I paid for the order at the place, and saw the order sheet with our order) this is a new menu, they don't have everything yet (they had two opportunities to tell us that) they told us on the phone that they don't have the half chicken (not true, again) but we insisted (we didn't, we would have been ok with anything else) they called my wife to tell them they didn't have the chicken (not true, again)

So I ask for a refund, and as I leave, they give a random bunch of kabobs (not in our order) and fries. So apparently, from what I've learned, the Gyro Express owner bought the place, and didn't change the name, probably to keep the 5 star ratings? Uber Eats also told me that the cancellation came from the restaurant, almost one hour after they confirmed it. And they have the wrong menu on Uber Eats as well.

We will not be returning to this place, and will tell everyone to avoid it like the plague as well. They were blatantly lying to my face, being disrespectful and just not customer obsessed at all. They went from an amazing restaurant to just another middle eastern strip mall food.

Stay away.

PS: the food was also bland, overcooked chicken and lamb. Not worth it, the frozen pizza that we had instead was...

Yum.

I’ve dabbled in Greek food but had not really ventured into this specific region before. Still, good is good and that’s what I would call the experience at Aleppo Kitchen.

Since I’ve got five mouths to feed in my family I always get the Aleppo plate. However, none of us are into lamb. The staff makes it super easy to substitute and even seems to go out of the way to cover the likely loss in value from more expensive lamb to chicken by throwing in sides. To be clear, all I say is no lamb. Their initiative in putting together a custom meal for me and mine rather than simply holding the lamb- really won me over.

So yeah, I don’t know what a lot of it is called, but it’s super tasty and a spot I would encourage anyone to patronize without trepidation.

Also, worth sharing here is what happened when I swooped in there to pick up some food with my whole family after going on a little outdoor adventure:

Pulled up and there was a line so I made a move to jot down the street to grab something else while my wife collected our food. As you can surmise from the pictures, we got a lot of grub, so she had a bunch of bags in her hands after I got back. As she made her way to the car from the store she struggled for just a moment getting the car door open with her hands full. The young man up front began a dash outside the store to assist her. She managed and he stopped before getting up to speed but I saw the whole thing and recognize that as genuine customer service and a sign of good things spiritually in addition to technically when it comes to the people behind...

My family found Aleppo Kitchen on our mission for great Middle Eastern food in the area. We have visited three times since July. Suffice it to say, we love the food!

Our order today included a lamb shawarma, a lamb takeh, and a falafel sandwich. Each dish we’ve had has been consistently as delicious as the next! The well-seasoned, quality lamb was cooked perfectly. The rice with the lamb takeh was al dente. The pickles, peppers, and olives balance the flavors perfectly. We are quite particular about hummus and falafel. The hummus was creamy and rich in flavor. It wasn't lacking in garlic or dominated by tahina. What seems to be sumac added an almost citrus flavor. The falafel were the perfect moisture and flavorful. The doughnut shape ensures even cooking.

Our previous orders also included the shawarma max, baklawa, and za'atar mna'aesh. The baklawa was perfectly sweet and nutty but not heavy-handed on shortening or butter like many are. We’ve even started making our own za’atar mna’aesh on our homemade pizza night! Overall, they are portions for the price.

Beyond the food, the restaurant is very clean with face mask-clad employees, floor markings for physical distancing, and provided hand sanitizer. I highly recommend Aleppo Kitchen for its efficient and friendly service. We look forward to our next visit and all of the menu items we’ll try next! You will not be disappointed by this...