Sarpino's Pizzeria La Grange — Restaurant in Lyons Township

As a devoted fan of Sarpino's Pizza, I've had my fair share of delightful experiences with their scrumptious pies. However, my recent encounter with Rich and Nathaniel truly stood out, elevating my admiration for this establishment to new heights. Their exceptional service and dedication went above and beyond my expectations, leaving me utterly impressed and eager to share my rave review.

From the moment I placed my order, Rich and Nathaniel demonstrated a level of professionalism and attentiveness that was truly commendable. Not only were they prompt in taking my order, but they also took the time to ensure that every detail was accurately recorded, catering to my specific preferences with genuine enthusiasm.

What truly set Rich and Nathaniel apart was their unparalleled commitment to customer satisfaction. Not content with merely fulfilling my order, they went the extra mile to ensure that my dining experience was nothing short of perfection. Their friendly demeanor and genuine warmth made me feel valued as a customer, turning a simple transaction into a memorable interaction.

Moreover, their attention to detail was evident in the flawless execution of my order. The pizza arrived promptly and was impeccably prepared, with each ingredient meticulously arranged to perfection. It was evident that Rich and Nathaniel took pride in their work, and their dedication shone through in every delicious bite.

But perhaps what impressed me most was their willingness to accommodate a special request I had made. Despite it being a busy evening, they graciously fulfilled my request without hesitation, demonstrating a level of flexibility and customer service that is truly rare to find.

In conclusion, my experience with Rich and Nathaniel at Sarpino's Pizza was nothing short of exceptional. Their outstanding service, attention to detail, and genuine hospitality truly set them apart, making them invaluable assets to the Sarpino's team. I wholeheartedly recommend their services to anyone seeking a truly delightful dining experience. Kudos to Rich and Nathaniel for exceeding all expectations and making my evening one...

A terrible experience, all around. This review is based off of a delivery order.

Started with my call to the restaurant to confirm that they had received my note. The woman on the phone kept rushing me and wouldn’t allow me to get to my question, continually saying “okay, so, how can I help you”. Let me ask the question and then you would know.

The terrible experience continued when the pizza arrived; the dough was undercooked, and the pizza was missing a main topping! We ordered the Vegan Mediterranean Classic which comes with Vegan Al Dente Pizza Sauce, Sun-Dried Tomatoes, Onions, Green Peppers, Mushrooms, Beyond Meat Italian Sausage, and Daiya Mozzarella Cheese. The pizza was missing the Italian Sausage. I don’t understand how they skipped a main topping. The pizza was just not good in taste. I didn’t eat any more than a slice, when ordered. The next day, I bought some beyond sausage to cook and top the pizza and baked it longer.

I’ve been to the Sarpino’s Albany Park location and had an amazing experience, so when I ordered from this location I was expecting something similar. It was all bad; I wouldn’t order...

I never had a problem with this location until last night when my boyfriend & i ordered a pizza and the wrong food was delivered. My 6 yr old brother ate it before i could realize it was the wrong order and when i called to let them know it was wrong they rightfully offered to deliver the right order, they asked to leave the wrong order outside (already unsanitary) but i mentioned it was already opened and touched. The driver very rudely hung up and threw the pizza outside my porch, it was all out so we didnt eat it obviously!!! they shouldnt have delivered the pizza if they were just gonna throw it on the bench !! and the worst part is when i sent the picture of the pizza on the bench and called the store the cashier said it was my fault for eating the wrong order! all she could do was offer a refund, i want my food not my money back. this could have been dealt with very differently & its obvious that the customer service here is poor given all the other bad...