Tommy’s Bakery & Café — Restaurant in Macon

Tried twice to buy food from this place. It is extremely difficult to believe that they have the great reviews they have. The first time we tried, we drove 1 hour from Monticello, to Macon just to try their bacon doughnuts. When we got there, we pulled up to the drive through, which was an old residential sliding glass door, and we were told they could not accept debit or credit and we’d have to go to the bank. We explained that we’d just driven an hour to get donuts and they simply smiled and told us again to go to the bank. We didn’t.

Today I stopped in to try again. There was a line of about 5-6 people some sitting at empty tables waiting on the line to move. I noticed that the doughnuts that we wanted to try were sold out. No problem but I thought I’d ask if there were anymore. A girl with an ear piece came in and was checking a lady out while simultaneously grabbing some type of forks or napkins or something for her to go order. I asked her “excuse me miss are there anymore bacon donuts by chance or was that all?” No response I asked again louder and no response. I asked again even louder. Everyone in line smiled and we all kind of laughed that she still couldn’t hear me. I said to one of the gentleman in line that may be a hearing aid in her ear and she can’t hear me. I was serious. She then instantly snapped and said to me “How many do you want”!? I responded 4. She never said anything after that. Keep in mind much time has passed and I have asked her 4-5 times about the donuts and she still has not answered. A couple of minutes passed and I calmly said “Miss could you please tell me if you have the donuts or not because I don’t want to stand in line just to find out you do not have any donuts. Also keep in mind the line has not moved one single person. At least 5 minutes have passed. I asked again. She turned away from me and spoke to someone who’d just emerged from the back with a big smile on her face seemingly anxious to help. I could not hear what she said to her. I asked her if she could just answer my question yes or no do you have donuts in the back and she instantly and rudely snapped at me “I just told her to make you 4 donuts! I mean rude!!!!. I was as polite and calm and patient as anyone could be. There was 2 or more minutes between each time I asked her. I gave her space and time. Ultimately after the last snap I told her to keep the donuts and before I could get it all the way out of my mouth she rudely said fine! With an obnoxious shake of her head exclaimed have a nice day and pointed out the door! I will say that I had a choice few words as I walked out the door but this person has no business in the service industry. This was hostile and downright bizarre.

If I would have been one of the people waiting in line and I’d just witnessed that encounter, I would have walked out and that is why we are leaving this review. I want to encourage everyone to start speaking with their dollars and stop giving companies that have so much business that they do not need you or treat you this way, stop giving them your money. Stop giving people your money in exchange convenience or useless stuff like donuts. We work hard for our money. 4 of their donuts is probably an hours pay for some people. Speak with your pocket. This young lady has the attitude that they do not need my money. Well they wont get it. Ever. I think the owner was in the bathroom the whole time and may have heard what was going on. Big thumbs down zero...

Overpriced & Underwhelming I really wanted to like this place, but after going out of my way to visit it, I was incredibly disappointed. We had seen the local news feature raving about their donuts, so we went there eager to try their baked goods. 1st, I received no help from the staff. After entering I stood at the counter waiting for the blonde girl who was staring off into space to offer to me some assistance, but she just stood there inches away from me doing nothing. She didn't even acknowledge my existence, which was obviously a turn off. Eventually another girls who'd been helping a couple checkout came over to help me, but she didn't offer any helpful information, even though I made clear the fact that it was my 1st visit. 2nd, I decided to order a 1/2 dozen donuts, but only learned after the fact that they don't actually sell donuts by the dozen or 1/2 dozen. No, they price everything individually, so my 1/2 dozen donuts cost over $10. After the fact I also figured out I'd been overcharged by about 40 cents, but by then I was already pretty sure I wouldn't be going back, so it was merely more insult to injury. 3rd, and most importantly, none of the donuts we got were even remotely worth the price. If you are thinking of visiting this bakery it's important to note that their donuts aren't true yeast donuts; they're only fry cakes. Consequently, they lack that fluffy chewy consistency I personally look for in a donut. Honestly, there was not one memorable donut in the bunch and a couple that simply weren't good. Based on my experience I was tempted to give this place 1 star, but since we didn't try their lunch offerings, I decided to split the difference and give them 3 stars since it's possible that their savory offerings may make up for what their...

I have read many reviews praising this establishment particularly their breakfast but here's my story. My wife and I stopped in here for lunch one day. No other customers. She ordered a hamburger and since the "special" was a pork chop dinner with bread and just one vegetable (Isn't 2 vegetables standard on a dinner plate?) that was what I ordered. I selected snap beans as my vegetable. I'm sitting there anticipating a minimum of one fried pork chop and maybe 2? Waitress arrives to tell me no snap beans and turnips was the replacement. I wasn't thrilled but what the heck I'm getting a pork chop!! Imagine my surprise when she set down a plate with 2 (2 inch size) medallions disguised as the pork chop(s) and the spoonful of turnips! I had to ask for bread and those 2 little pieces were the size of the pork medallions. I kid you not. I'm a pretty good cook and quickly realized the 2 medallions were cut from a small diameter pork loin and was definitely not a pork chop!! Trying to make the most of it I asked for pepper sauce for the turnips. I got a small container of the red hot sauce used on chicken wings. Everyone in the south who eat vegetables knows what the small jar of peppers looks like. I took a bite and realized it was semi-warmed canned turnips with no seasoning. Disgusting I did eat the medallions and the bread so for almost $10 I had a sandwich at the most! I had heard and read the reviews and expected more. One and done as far as I'm concerned. Johnny V's for me if I'm in that area again. P.S. My sidekick approved of the hamburger but not...