Little Caesars Pizza — Restaurant in Madisonville

New review 01-23-2024:

Absolutely worst run pizza place I’ve ever seen. The whole thing is constantly staffed by clueless kids, ignorant adults, and everyone I run across is either rude or unprofessional or just clearly doesn’t give the slightly damn about anything going on.

There is constantly a mass of cars left fighting for parking up front because of how poorly run the whole operation is causing constant bottlenecks and very long delays.

No explanation or even a rough figure of your wait is ever given, you’re just told to pull around and they’ll bring it out to me. You know, at my car, like they could’ve done at the drive thru window if they were actively anticipating meal rushes and preparing accordingly. I genuinely don’t get how they’re breaking even here at all.

Edit of original review:

Update: after over 35 minutes we pulled back through the drive thru and the guy at the window admitted it was their mistake and gave us some extra stuff as an apology. We really appreciated that and it is the only thing that kept it from being our last time ever going there again. Review was a 1 star but given the apology and the extra stuff deserve some extra stars for good customer service.

Original review: Absolute joke of a place. We ordered a thin crust pepperoni, which I’ve been told before takes like 8 minutes, and then waited OVER A HALF HOUR and still didn’t have it. Don’t get pizzas here unless you’re into watching the grass grow...

Customerservice was terrible!!!! Worst ever the store manager Megan was so rude! My family and I eat there at least 2-3 times a week so we were in the drive thru getting our usual when the girl at the window Megan told us the total I was getting my change ready & I guess I didnt answer her fast enough so she got very very rude & snatched my food back from me then told me she didn't have to serve me. I asked her to just please give me the food then she told me she was going to call the police on me & tell them I was inebriated!! Which i most definitely was not. It was the worst dining experience I have ever had. I would never recommend going to little caesars pizza in...

I can’t express this enough!!!!! CHECK YOUR FOOD BEFORE YOU LEAVE! They like to burn food and still put them in the warmer to serve to customers. Manager made me send her pics to her cell phone of my burnt, dried out Crazy puffs i ordered like i was lying! This isn’t the first time but i guarantee it’ll be the last. These businesses come here and always want the community to support but it starts with doing right by us customers. What’s a business without US! below i have shown what i recieved vs what they advertise…..Be for real...