Went to the Madison Square Subway in Madisonville KY, placed an app order to be picked up for a time about an hour and a half later than order time. I got there, about 15 minutes before pickup time and they hadn't even started fixing my order that consisted of 7 subs. They acted as if they had no idea there was even an online order until I said something about it. They should do a lot better than that mess I dealt with today. Subs look like they were hurriedly just thrown together and I'm sure they'll be a mess to eat as well! Updating to say that the food, as expected, was a mess to eat. They got toppings wrong on 2 sandwiches, plus very stingy with toppings. Will not be going back to this Subway, I'll go to Hanson or any other of the Madisonville ones...
Read morePlaced an order online for a salad, dressing on the side. I specifically wrote a note to have dressing on the side as I wasn't going to eat it right away. My fiancé picked up my order and dropped it off to my work. I received what appeared to be a protein bowl. Definitely not a salad as it had maybe 5 pieces of lettuce in the bowl. Smothered in dressing. It was dripping and disgusting. I paid extra for sliced avocado and got none. I tried to call several times to see if they could remedy this order and no one answered. Just one more place in Madisonville that tops the charts as a horrible display of a...
Read moreI had an order online for curbside and waited for a long time after the app said it was ready. I ordered avocado and there was NO avocado in my sandwich. I didn't want to be that person when they were busy so I just ate it. But I still paid extra for something I didn't get. If you want a sandwich made right to your liking you should probably skip on this location. Maybe it's better to go inside and be specific. But I've tried this location drive thru and curb side and the result was the same. They never get my...
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