McDonald's — Restaurant in Malibu

Walking into McDonald's, you're met with the futuristic embrace of technology that's sweeping through the fast-food industry. While some may argue that tech-heavy approaches risk depersonalizing the dining experience, making any lapses in service more glaring, there's a shining beacon of exceptional customer service that stands out at this particular location: Donte.

Donte is the epitome of what excellent customer service looks like in an era where human interaction is becoming increasingly rare in fast-food chains. His attentiveness and genuine care for customers illuminate the space, transforming an otherwise ordinary visit into a memorable experience. He goes above and beyond to ensure that each customer feels valued and taken care of, a testament to the importance of human touch in the digital age.

This review not only celebrates McDonald's for embracing innovation but also, and more importantly, commends them for their impeccable choice in hiring individuals like Donte. His exceptional customer service skills prove that even in the most technology-driven settings, the human element remains irreplaceable and invaluable.

Kudos to Donte for making a significant impact and to McDonald's for recognizing the importance of outstanding customer service. It's employees like Donte who remind us that at the heart of every technological advancement, the true value still lies in personal...

Best Fish Filet and the Soda was nice and Cold. The French Fries were perfect 👌 hot and kind of salty just how I like them. They gave plenty of napkins and ketchup packets. The Staff was very courteous and very fast with my order. I went inside and ordered. You cannot eat inside and you cannot sit down anywhere inside. The Bathrooms were available and were super clean. Important as there are very few bathrooms available on the miles and many miles along the Malibu Beach Coastline in Los Angeles in California. This particular McDonald's is located on Pacific Coast Highway 1 in Malibu and is right across the street from the Famous "NOBU" RESTAURANT!!!!! The Employees at this McDonald's were wearing masks and gloves and constantly cleaning and wiping down and sanitizing everything inside and out of the...

I've been here 4 times during my visit to Malibu and they are incredible!! Easy order kiosks setup, tried the app and it was smooth as their creamy soft serve ice cream!

The breakfast menu is my favorite with the bacon McGriddle that my special someone orders and I steal a bite lol!

The two sausage burrito breakfast is super delicious and the cheese makes it heaven to eat, add salsa for further addiction!

The hash browns are always a welcome addition because we all know they're the French fries of breakfast.

Try the two McGriddle special!! The chicken McGriddle is the solution to the hunger riddle!!

Cleanest store around and always friendly but they are super busy because where else can you get Wi-Fi, good food and comfy seats in Malibu for this price?

Come say hello to them and try...