Kobe Asian Bistro — Restaurant in Manchester

resposting since my review was deleted :) Beyond disgusted with the service I received this past weekend while trying to celebrate my best friends birthday. First of all, this restaurant is ALWAYS empty...which now I understand why. We were excited to come and have dinner and experience all of the entertainment that comes with hibachi....the fire, the sake, the laughs, everything. We were greeted by a waitress that disappeared 20 mins after we were seated and never came back. It took almost 30-40 mins for us to simply receive drinks which again...made no sense bc the restaurant was virtually EMPTY. Finally we were greeted by our chef for the hibachi. This man had no energy...did not smile, did not introduce himself...literally just started cooking. No hibachi tricks, he lied and said he did not have sake but once we complained to the manager, the manager showed us a full bottle of sake from his cart. It seemed like he simply did not want to serve us....finally I got so offended that I got up and asked for the manger and let him know that I was very dissapointed in the service we were receiving...they did nothing...didn't apologize, did not come over to the table to ask us what was wrong. Finally once things came to a head- the manager offered to give us 25% off but STILL messed up our bill....if they didn't want to serve us just say that...we should have just gone to Koma- better ambiance, better food, better service....ran by people who care... instead of settling for trash food and shit service. Long story short dont come here if you're trying to celebrate with a group of people...they will ruin your day and...

Ambience: Nice decor and decent seating. Food: Not very tasteful. Very limited vegetarian options. And all of them kind of tasted very similar. Service: We had just 1 entre order yet they were considerate enough to bring they chef out on hibachi station for live cooking. BUT! DISLIKE: After the live cooking session, the chef offered a drink that he poured out of a squeeze bottle into my husband and brother's mouth in a seemingly fun way which he kept calling "Sogi" (as we heard him), that we later found out was an alcoholic beverage and is called "Saki". This being our 1st visit to a Asian hibachi place, we had no idea what it was and the chef seemed so persistent and eager in his efforts to playfully give us a taste of the drink, which he did not even once declared had alcohol in it! Might not sound too bad for many but- MY HUSBAND HAS NEVER HAD ALCOHOL IN HIS LIFE!, due to his religious sentiments. Due to the minor misunderstanding and not clearly mentioning that the drink had liquor in it, my husband n brother's religious sentiments were tampered and the night wasn't fun anymore for any of us. The waitress was kind enough to apologize several times and communicated it to the chef to always declare that drink has alcohol conent in it. But the manager was completely unperturbed and showed no remorse, respect or apology for the event. Instead tried to play it down and told us that Saki is a common n obvious part of hibachi places. A little understanding and a kind gesture from the manager would have made things better for us.. but no such attempts were made. So, never going back to this...

I recently visited Kobe Asian Bistro in Manchester, CT, for a hibachi dinner with friends, but my night was completely ruined due to an uncomfortable and inappropriate experience. One of the hibachi chefs decided it was funny to squirt me in the eye with water when I wasn’t paying attention. While I understand that these dinners often involve playful interactions, this crossed a line. I was left embarrassed, uncomfortable, and frankly, very upset. I spent the rest of the evening trying to recover from the situation, wiping my face and dealing with the sting in my eye.

As if that weren’t enough, the chef repeatedly called me "Rihanna," seemingly because of my brown skin. At one point, I even voiced, "I think I’m being racially profiled." Instead of addressing my concern, it only made the situation worse. I had to suppress my anger and discomfort for the entire night, and it left me feeling humiliated in front of my friends and family.

This experience was far from enjoyable, and the staff did nothing to remedy the situation when I voiced my discomfort. The combination of feeling disrespected, embarrassed, and ignored completely ruined what was supposed to be a fun evening. I sincerely hope the management takes this seriously, as no one should have to feel this way while dining out.

I won’t be returning to Kobe Asian Bistro, and I certainly wouldn’t recommend...