My finacè & I have been regulars at this restaurant the day they opened their location in Mandan. We’ve been religiously going here BECAUSE of the atmosphere and the food, and the amazing hospitality. Within the last month or 2 we’ve been visiting the Bismarck location, because we had a great experience and it’s closer to home.
This review is only deserving of 1 star due to the server Jasmine. This is the 2nd incident i’ve dealt with this server. Jasmine had stopped at my table, asked if we were ready to put our order in, as were in the MIDDLE of telling her our order she walks away and doesn’t return, 15 minutes later, Jasmine comes walks past our table, but tossed our plates on the table to where they almost fall off the table. Continued to walk past our table and never continued to take our order. This is the second time i’ve had the same encounter with this server where she will ask if my finacè and I are ready to order and then walks away while we’re telling her our order and then proceeds to slam plates on the table. At this point, I asked for the manager, who defintely wasn’t a manager (a cook) “the manager” couldn’t care any less, defintely was not professional and did not apologize nor say they were going to bring this concern to the servers attention as this is a very welcoming restaurant. Since we got this kind of service within the last month or so, we will no longer be regulars at Old 10. Not many restaurants can hold up accountability for their employees and I get it, because the money rolls in and that seems to never faze any restaurant owner that the service in this town is trash. This restaurant use to be 100/10. Only reason we kept coming back is your server, Noah Spitzer. Your restaurant doesn’t deserve his hospitality or...
Read moreLove the atmosphere and decor! Vintage photos of Mandan adorn the walls. There are three areas you can dine in. The front area is more for family dining, a full service bar area has black jack and pull tabs available along with a couple video games and of course plenty of televisions. There also is a covered patio area (the patio furniture had not been placed yet, this is the first day they are open). The staff was super friendly. Liz was our server, very attentive. I loved that she had already tried menu items and gave recommendations. We had the Old Ten Burger and the Pot Roast French dip style both were delicious! The Old Ten Burger was big and had their Old Ten sauce on it, very tasty! The Pot Roast had a wonderful seasoning and loved the beefy gravy for dipping rather than au jus, soooo good! The French Fries were crispy shoestring style. They also have a shoestring style sweet potato fries for an up charge. Happy to see they had Coke brand soft drinks. Lots of options on the menu including burgers, salads, flat breads and pasta. The appetizer choices looked very appealing but the tummy only has so much room! And they also had some desserts. So excited to have another dining...
Read moreThe service, food, and drinks are the best in BisMan. This is my number 1 restaurant pick! UPDATE: 4/24/23 I'm updating to add to the new location in Bismarck: The portion sizes have decreased tremendously! I always get the French Dip style pot roast sandwich (which is delicious) and I only had enough meat to fill, not even half of the bread. It was actually laughable that they served that. I am a small person who usually eats half a meal, and saves the rest for another meal, but I ate my entire plate and was not full. I have decreased my original 5* rating to 4* and will give the new location another try. Maybe they were just running low on their pot roast that day? Either way, it was a very disappointing plate to be served, and the manager should not have let that go out to a table. (FWIW: two of us had the pot roast sandwich at the table, and both servings were half of what they normally are.) The photo shows the amount of meat I received on the sandwich on 4/23/23 at the Bismarck location-it was just enough to fill a...
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