Subway — Restaurant in Mandeville

This is my favorite Subway. Not here to rate the food, though I’ve never had a bad experience with it. I go here once a week for a quick sandwich, and the reason it gets 5 stars is because of the man who makes your sandwich, Shem. He is incredibly kind and genuine and has the best customer service. He works open till close 7-days a week (often alone) and supports his big family here as well as India. He’s always quick, reliable and happy to see you. So if you get bothered by one too many pickles on your sandwich or can’t eat there with your wife when it’s closing, I’m sorry your life is so hard. Shem is the best part about this place and earns all 5...

It would have been 0 but have to put something to rate them. Walked in and nobody greeted me, I knocked on the tables and walls, I called out for at least 5 minutes. I opened and closed the door hoping a bell would alert someone. Gave up and called to complain, after 3 minutes of ringing a man picks up like nothing happened and tells me he was in the washroom. No sir you were not, the bathroom door was open. Leave a note to inform your customers of your whereabouts so you don’t lose business and customer respect/trust. What happened to customer service?! Just...

This location is horrible. For the second time in 2 weeks, they do not want to honor the app order price (first, buy one get one free, and today, 2 $5 foot longs). They claim they didn’t get the order on the app, and then try to charge you more for ordering in the store. They are rude, they scream at you, and act like you’re crazy! We have been great customers for years there, and I don’t know if ownership has changed or what, but we will NEVER patronize this location again.Oh, and I got charged both times on the app and didn’t...