Dunkin' — Restaurant in Mangonia Park

There should be a way to give 0 stars. I am a DDs Rewards member. I use to run on Dunkin! My visit to this location on Sunday, 7/3 morning around 8:46 am has left a bad taste in mouth about DDs. I am on my way to work and stopped for turkey and egg wake up wrap. First of all it cost $2.55 when it should be $2.01 (Ft. Laud price). Most importantly as I wait and I am literally #3 in line, I notice there are several gnat looking bugs flying. Could have been fruit flies, but they were definitely flying insects and the donuts are wide open...when I saw one land on the Apple fritters, I started to walk out and should have. As I get ready to approach register, I see 3 of those same bugs on the glazed donuts. When I approach the young short black lady at the register, I said. "Y'all have bugs on your donuts. She looked behind her and looked back at me and said, okay as she shrugged her shoulders, I tell them but what can I do? I say I can literally see the bugs on the donuts now. She said the same thing. So I said to her, are y'all going to still sell these to people? She shrugged her shoulders and said again, I tell them but there is nothing I can do about it. I walked away from register after she rung me up and I said never mind. I went to the pick up counter and saw another young, but taller heavy black lady and I said, are you the manager. She called the manager and light skinned brother with a blue shirt at the drive thru window, the cashier came over to tell him why I wanted to speak to him and then he looked at me and said as if it's normal or custom for this to happen, oh she gotta call corporate there is nothing we can do about that. I am disgusted and this makes me want to start back cooking regularly. What does he mean he can't do anything about it. Count it as a lost and throw it out! DDs needs to find a better way to store donuts because this is unacceptable. The store should have been shut down immediately. I will never again go back there and I am contemplating the end of my DD relationship. The manager and cashier acted like that was okay to continue to sell after contaminated with bugs. Please do not go to this location unless you are there when the truck brings in the food. Yuk,...

I had the worst experience ever at this store of Dunkin today. Ordered online. With no issues. 1.- get to the mobile order counter. I had to wait about a minute watching the 3 long faces workers until one of them acknowledged me. 2.- I gave him the order number, he ran around about another minute. To hand two coffees with the worst presentation ever. Not even full glass. Just looking disgusting. 3,- when I asked for the other drinks he plain said: we don't have it. Okaaaayy.... 4.- then asked about the food : we dont have it.

All these with such a careless, unmanned way. Kid, It is not My fault you don't like your job. He just pointed to call the number that "believes" is in the app so I can get a refund.

I took those two coffee cup and threw them in the garbage in the store.

There I was without breakfast for the office. Still waiting for the manager to give me a call since it's private owned franchise store. Regardless of the zone it is, hire people that actually wants to do their job or at least someone that cares. Also if I'm already chosing the store I'm picking up from: app shouldn't let you order if they dont have it on stock....

I would say the service was good, but the donuts were not. I spent $8.49 today on half a dozen donuts that were not fresh. One powdered donut was hard to the touch. It was so hard I couldn't believe the lady actually put it in my box. The rest of the glazed donuts were no better. I tried, and it wasn't fresh so I threw out the box because there was no point in eating them. They looked like they weren't that bad, but when I pressed it, it was soft and tasted horrible. I called the customer service line, and they offered me $6 even though I paid $8.49 for half dozen. will not be returning to Dunkinuts. I was just in the area to get a fresh box of donuts to take home, I won't be passing through this way again and possibly not buying anything from Dunkin Donuts. They can make DK look good and re do the building as much as possible. The food is like truckstop food! Haven't ate this in a while and decided to try it what a...