Starbucks Coffee Company — Restaurant in Manhattan Beach

Normally this Starbucks is amazing but today this lady at the drive thru was very rude. I asked for a shaken expresso with pecan light ice extra oat milk. She made it seem like the world was ending. Asking me if I want a latte or espresso. Never been asked this before. I told her I was confused because I have never been asked that before. She said in a very rude way “I understand that because we don’t make this drink we have to substitute things so hold on” I then repeated what I wanted and said I’ve never had an issue I’m shocked. Then after the drink was ordered she asked if I wanted anything else and I proceeded to order a Pumkin late as well and I heard over the mic “just let me take over” then the lady was a little nicer. I then drove up to the window and asked why they had to give me so much attitude? She then explained again how the drink isn’t on the menu etc but a polite “I’m sorry” would have worked. I come here every morning before work. Never again. Can’t even apologize. Rude rude rude!!! This happened at 940am Wed oct 16th. Hope she’s held accountable. You picked...

Horrible Experience! This is the second time! Last time, I ordered a hot Chai Tea Latte and I was given the most cold drink ever! It wasn’t even hot! That’s not what I paid for! Today, there is a huge line, and I get up to the order window and someone says they’ll be right with me and doesn’t come back. I am sitting there for almost 4 minutes and the cars in front of me start to move. I didn’t order yet and the others behind me start honking so I have to move. I get up to the window and ask if I can just order 1 short drink and some rude guy comes up and says “go back around.” Very Rude! Some worker was also coming out to the cars and taking orders. So Rude! So Unorganized! Can’t handle rush! Do your self a favor and don’t come to...

I love this location and always have a great experience but I will say weirdly enough today the girl working the to go window TIPPED HERSELF before charging me. I had every intention of leaving a tip but to have an employee do it without consent felt weird as hell. Just a warning if you go through the drive thru to remember your total before you pay. I’m a server and totally respect tip culture but you don’t get to make that...