McDonald's — Restaurant in Manhattan

Went here on 11-27-22, ordered a large drink, 2 mcdoubles and a #7 which is two cheeseburgers and a drink and fry. I actually had to tell the lady taking my order TWICE to take veggies off all sandwiches. I paid for my food, received it, only for my boyfriend and I to take a bite of out sandwiches that STILL HAD VEGGIES IN THEM. so after the ONE bite, I went thru the drive thru again to let them know what happened. I wasn’t upset at all because at the time of day, it was only me and another person going through drive thru, so I knew the issue would be fixed. I get up to the window after letting them know, first a male manager says to let him see the receipt and tells us to give him the sandwich’s that we didn’t eat. I did that, and there was a burger we but out of in the bag that I TOLD HIM ABOUT AND OFFERED TO WRAP UP AND GIVE TO HIM. he says he only wants the 3 sandwiches. he then says to pull up and that he would fix it and bring it out to me. when he brings it out to me, he lets me know that we were only allowed to have three sandwiches since “we ate the other one” which was t true, i had literally offered to give it to him. he then tells us HIS manager was upset because again “we ate the other sandwich and came back through to complain”. So in conclusion, the girl taking the order didn’t listen, i got one less a sandwich that i payed for and another sandwich with veggies on it that I won’t eat, and a manager that doesn’t want to treat their...

Oh my goodness this place has went down hill, i ordered a Big Mac, add 1 meat patty, add 1 slice cheese . This Mc Donalds has got that order wrong 4 times in my last 5 visits and i have never complained. This time i checked the mac b4 i drove off, the ticket was correct " big mac add 1 meat patty, add 1 slice american cheese. It was wrong, just a big mac ,again, 4th time in a row. So i informed the person at the drive thru that my order was wrong..She took it and asked if i wanted a new big mac or could they just add the meat & cheese to the old one? I said a fresh one please, i was very polite as i always am. (Fast food workers are not appreciated enough) she handed me my food and apologised for the wait, i parked and took out my big mac and it was the same one,same ticket, with a extra patty & cheese slapped on the old mac! Luke warm and handled by God knows how many hands. Soo gross, i hope the pics post! Beware of this Location please for your piece of mind, dont go here I took the mac back in and showed it to the Management, she said thats just wrong iam sorry! Gave me a refund and said have a nice day. Oh by the way the bottom bun was sopping wet in the middle, i posted a pic of the bun, you tell me. All this even though i was polite & patient, i can only imagine what might happen if you had...

Absolute worst mcdonalds i have ever visited. I've eaten in and drive through at this location a few times in the last couple of months and it is the slowest, mistek ridden, disrespectful and lazy staff I have ever witnessed in fast food. My dine in order was done over their robot staff and and after 15 minutes when I tried to get the attention of the manager he laughed and said it will be out shortly... it took two more trips to even get both of our drinks and we didn't receive our food for 45 minutes. This recent drive through event i was told to wait in a stall for 2 whole cheese burgers while they had literally 2 customers in the whole lot. When I received my burgers 10 minutes later, I did not have my sauce. I went inside to get my sauce and the manager and I other employees stood together looking at videos on one of their phones laughing while I stood waving my bag in front of them. It took me to say HELLOOOO for them to even look away from the phone and then ordered me to go infront of the cash register, I insisted they bring me 1 sauce that I paid for and he sighed and brought me a a whole handful. I don't want a handful of crap sauce, I just wanted my one sauce I paid for... this place is...