Mexican Inn Cafe — Restaurant in Mansfield

My husband and I decided to try this restaurant out after seeing our other choice and had a 100 minute wait. This restaurant had a 30 minute wait. Great! I was ready to try this place I heard it was good. We arrived and were checked in by the hostess. She said 20- 30 minute wait. I said we will be in the bar. We sat at the dirty bar top. After 15 minutes a person appeared and said I will be with you soon 6 drinks later she helped me. She was running the bar side restaurant, the bar top and pouring for the whole restaurant. After 45 minutes we realized we still haven't been seated. I went to the hostess stand and waited 5 minutes, gave me enough time to see our names marked off in red. I asked the hostess why our name was marked off and we haven't been seated. She said oh, I can seat you now. Then I walked back to the bar to get my husband and she was calling out someone else's name. I simply said this is for us or someone else? She said I guess it's for you since they are not coming. We were seated and a few minutes later a waitress appeared. She took our drink order and went her way. Chip guy came and gave us some food as chips and salsa The waitress came back and we ordered queso and placed our order. It took another 15 minutes to receive my drink from the bar. After another 45 minutes we asked where our food was. She went back to the kitchen and was bringing a plate and to go boxes with her. She handed my plate to me. Btw, the red sauce was brown and the cheese sauce had a hard layer on it. She said beans and rice are ready for the other plate but haven't started the fajitas. We decided it would be better if we just left. We cancelled that order and put the other plate into a to-go box. The manager did come without the request of us. He did comp the food and hopes of us coming back. The poor staff was so short handed that everyone was feeling it. It was clear they needed help. It was a horrible first experience and my husband doesn't plan to go back. I ate my food the next day and I enjoyed it even as a reheat. I hope the staffing gets better to serve the patrons that continue...

I try not to give negative reviews, but tonight was awful. There were 6 of us and we waited at the bar area. Asked if we could push 2 tables together and we were told no. There were 4 empty tables in the bar area. We said ok, no problem. We were told 15-20 min wait. After about 15 min, the 6 of us overtook one table. We waited, and waited, looked at the time and it had been 45 min. My husband asked how much longer and we were told, 2 people ahead of us. Ok no problem. 20 minutes later my son in law asks how much longer. They said they are pushing 2 tables together, we will be next. 10 minutes later we FINALLY get seated. We ordered and our server was so sweet and very helpful. We were at the table for another 45 minutes waiting on our food. When we asked she said it was the next ticket. The people at the tables around us ordered after us and got their food before us, by 15 minutes at least. We looked over and there was a table for 8 that had 4 people at it. People that got there after us and were seated before us at a table that easily could have accommodated our party. Our food finally came out, and mine and my 2 kids food was cold. We got a manager that did take care of it, she remade the food and it came out quick and hot and she did remove them from our bill which we greatly appreciated. She was helpful and did what she could. Just be prepared if there is a line, there will be a very long wait, longer than what they tell you it will be, and watch the tables around you and if they are getting their food before you and they sat after you, say something. We appreciate the server and the manager taking care of the issue, but I don't know that we will return to...

This Mexican Inn location used to be excellent. Then, for some reason it closed and reopened a few months later under a new name. The food just wasn’t the same and within a few months closed. It reopened again a few months later as Mexican Inn but the food wasn’t what it had been for many years. So, we have been going to the Fort Worth location on East Lancaster for about a year and a half. The food is what we used to get at the Mansfield location. Tonight we decided to try the Mansfield location again. The food is back to what is was and has been for years. This location doesn’t bring you your own bowl of chips. They are in a basket and it’s a half and half mixture of their traditional chips and regular tortilla chips. I had to ask for my own bowl of their traditional chips. I salt them, my husband doesn’t. The main problem I saw this evening was the girl making the corn tortillas. She should have been wearing a hair net. At the very least she should have pulled her long hair up in a ponytail or a bun. In the 30 minutes we were there she used her gloved hand to push her hair out of her face 4 times. She did not change her gloves. I did not eat the tortillas. When you prepare food your hair should be confined so it doesn’t fall...