Subway — Restaurant in Mansfield

This is one of the worst Subways I've ever been to. Let me paint you the picture: Myself and family of 5 walk into the Subway, there's a large puddle of water in the middle of the room, no sign of the source, just water, with a "Wet Floor" sign. One employee, we'll call "D" (for displeasure), is sitting by the drive-thru window, staring at her phone, never acknowledges us....coo, I didn't know what I wanted to eat yet anyways. After a realistic 3 minutes, she lazily walks over as she shows her displeasure for whatever she was doing on her phone...."what can I get ya?". An older lady "J" and young man "T" walkout from the back and start to help take out order. My daughter wanted a turkey and cheese.....are you ready for this?.....J said, "We're out of turkey, I haven't had time to slice more".....WOW. Ok, how about pepperoni on wheat? Her reply, "We're out of wheat". SMH (shaking my head; for the older crowd) Fast forward to the facilities; puddle on the floor already mentioned, every trashcan completely full....it's noon! D decides to peel off and work on an online order and completely disregard the customers in front of her, coo. J will figure it out, because T is standing at the register like the only thing he knows how to do is push buttons....but I digress. -sink in the Men's restroom is clogged -soap dispenser is held together with tape I will avoid this Subway anytime I pass...

I would have given this visit at this location zero stars if it weren't for the poor, lone, Employee... We waited at the drive through for 15 minutes after hearing the message, "Welcome to Subway. We'll be with you shortly." We finally gave up and pulled around and went inside. There was only one Employee present in the building and a family was ordering subs, where everyone was indecisive and the children were wandering around and not answering their Mom's questions... The Employee was cool, calm, and collected during the entire experience. She was doing her very best. So much so, in fact, that the man in between the family and us left her a $10 tip when his order was complete! She was prompt and made a great sub for my step-daughter. So, I don't want to take away from the value of this employee. But, management needs a kick in the pants for allowing her to be stuck working alone in conditions...

I just visited this restaurant today January 3rd 2020. I called in my order before heading that direction because I was running late for work and I ordered two 6-inch Subs before I did I asked them would they be able to have them made up within a few minutes because I am headed that direction I was told yes no problem. So I drove to the restaurant and drove up to the carry out window and she had did not have my sandwiches made and then told me they don't have any green peppers. So now I wasted my time to get my lunch and dinner for work and I had to leave because she didn't have my sandwiches nor did she have toppings to go on the sandwiches very disappointed. She then told me they were very busy and she was the only person there working and that was...