What happened to Derek's??? We'd been going to Derek's for breakfast since we moved to GA in 2013. The old location wasn't the best location nor was it pretty inside but the food and people were amazing! We loved coming to Derek's! When we heard they moved we were happy for them and the great food and service were still amazing. Then they sold the business.. We gave the new owner several chances but things seemed to be slowly moving in the wrong direction so we slowly stopped going to Derek's. Well, we tried them again today after not going for well over a year and this time was definitely the worst. I ordered an omelet that I usually get with a side of hashbrowns and toast. Best thing was the toast! Eggs weren't cooked fully in the center and the hashbrowns had that potatoe taste that goes away when they're cooked fully. The hashbrowns were in NO WAY browned they were pretty raw! Unfortunately I couldn't eat the meal as it was not good at all and my wife's meal was no better! She ordered corned beef hash and what she got looked like a smear of dog food across the center of her plate with a slight crust on top like it had been sitting in a bin. And the service wasn't bad so to speak it just wasn't there! I think the waitress checked on us once the whole time we were there and never asked why neither one of us ate after spending 30.00 for breakfast! Oh well, now we remember why we...
Ā Ā Ā Read moreAbout a month ago, my daughter and I came here for breakfast, and found a curly, black hair on my plate under my omelet. I didn't say anything. We know the waitress who was serving us and we follow her to anywhere she works because she's awesome. But I lost my appetite. We just paid our bill, tipped our waitress, and left - plated hair fully visible.
Today, we decided to try again. When they were fairly empty at the tail end of breakfast, we revisited Derek's. While we did not encounter any sanitation issues on this visit, today we did experience a number of issues. Our order was taken after two tables that came in after we did. It took almost 30 minutes to receive our food from the time we arrived. The eggs were cold, unseasoned, and undercooked, although the rest of the food was quite good.
Our waiter, a tall, thin adolescent-looking young man, was unresponsive to our needs. When we provided feedback, the young waiter was passive-aggressive and unprofessional, which further detracted from our experience. As a result, we would like to bring these issues to your attention, as we believe that they may impact the overall quality of your restaurant. We hope that you will take the necessary steps to ensure that all staff are adequately trained to provide excellent...
Ā Ā Ā Read moreI usually order from Derek's on DoorDash but my daughter was in town and wanted to try something different. It's a little hard to tell at first if you seat yourself or not, or if it's cafeteria style, and no greeting from any staff, even when menus are brought out. It appears to be in an old Dairy Queen with the ice cream counter and all. As I expected the food was on point just like it is every time I order I have never had a bad experience here and I can honestly say going in even given the fact that they didn't greet me or anything. I was still 100% impressed and so was the rest of my crew. I had my usual smothered biscuit with chicken fried steak and it was on point as usual. My daughter had the Philly cheese steak and her boyfriend had Texas cheesesteak and just for the record those are the same. Just different bread but both of them thoroughly enjoyed their meals. I don't even like the fries. The fries were good.
One request for the owner please get GrubHub to add these mother biscuit to their menu selections. I've mentioned this to one person already and they were supposed to get with you to do that but just in case they didn't since it's still not on there, please get them...
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