I was at KFC on yesterday and recieved the worst service ever in a restaurant. The young man on the register was rude as hell, even told me to get my own cup for my drink. He don't practice good food handling, he's taking orders so he have to receive money with the gloves and goes right back to fixing people's orders and leaning against the wall with the same gloves on. I told him that I was glad he wasn't waiting on me with those dirty gloves. He was not polite at all I mean really rude. It's your job, how hard is it to be nice and he want to argue with me. This was around 4:30 PM in the afternoon. Will not be going back. And they messed up every order even the drive thru was messing up. I ordered a 2 piece white meat combo and when I got home I had a leg and thigh. There was a young lady working behind the counter that was very nice and...
Read moreNo gravy for the potatoes, chicken was dry. Called and reported it. Brought the food back after I cooled down to get upset again. Manager was going to give me parts of the meal back,lol Couldn't believe it. We didn't eat the potatoes because no gravy we didn't eat all the biscuits because no gravy. But he would replace the gravy but no potatoes, lol we didn't eat the potatoes lol The chicken we couldn't eat got thrown away. So that counts against me,lol My son ate the biscuits and Mac and cheese but chicken was dry. When you order a meal you expect to eat a meal. When you don't get good food you don't go back unless they make it right. I was not planning on making 2 trips to get a good take home meal. 😒 Monday has been KFC night for a long time. Since they don't want to make it right I will find some...
Read moreInconsistent food quality. A few times we were not given white meat in our orders, just wings legs and thighs. This happened a few times before we decided to complain. The staff was apologetic and pleasant, but they had to call the manager at home. The manager said the chicken had to be brought back or no compensation. We live abut 7 miles away and had not thought to take the food back to the car. A staff member even stated he remembered my husband picking up the order and there was NO white meat at that time. Still no compensation from the manager. We could have just been given a dang free drink or SOMETHING, but this manager treated us like we were lying. We are working senior citizens that rarely complain to managers. I hope a silly piece of chicken was...
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