Dunkin', now officially known as Dunkin' (dropping "Donuts" from its name), is a popular chain of coffee and fast-food restaurants.
Coffee and Beverages: Dunkin' is known for its coffee, and it offers a variety of options, including hot and iced coffee, espresso-based drinks, and flavored coffee. Their coffee is generally considered affordable and suitable for those who enjoy a straightforward cup of joe.
Donuts and Pastries: Dunkin' offers a selection of donuts and baked goods. While their donuts are not considered gourmet, they are often praised for being tasty and satisfying.
Breakfast Menu: Dunkin' serves a breakfast menu with items like breakfast sandwiches, bagels, and muffins. These are convenient options for a quick morning meal.
Fast Service: Dunkin' is known for its quick service, making it a popular choice for people on the go.
Pricing: Dunkin' is generally considered affordable, especially when compared to some other coffee chains. It's a budget-friendly choice for coffee and breakfast.
Variety: Dunkin' offers a wide range of flavors and customization options, allowing customers to tailor their drinks to their preferences.
Loyalty Program: Dunkin' has a loyalty program, known as DD Perks, which rewards frequent customers with discounts and free items.
Ambiance: The ambiance in Dunkin' stores can vary, from cozy cafes to more utilitarian setups, depending on the location. Some stores offer a comfortable place to sit and enjoy your coffee, while others are more geared towards takeout.
In summary, Dunkin' is a popular choice for those seeking an affordable and convenient coffee and fast-food experience. It's particularly well-suited for people who need a quick breakfast or a caffeine fix on the go. While it may not offer the gourmet experience of some upscale coffee shops, it has its own loyal customer base who appreciate its value and...
Read moreI had the absolute worst customer experience of my life today. I ordered an egg and cheese sandwich that by default comes with American cheese with extra white cheddar. When I get the sandwich, it was missing the American cheese. I went up and told the lady that my sandwich was missing one of the cheeses very politely, and she immediately started speaking to me very dismissively and rudely. She said no that’s what you ordered, there’s no extra cheese even though I was showing her evidence of the order on my phone, and then got so agitated she slapped a piece of cheese on my bagel and said here you want cheese, there you go. I was absolutely appalled. I have never been treated so rudely in my life. She started saying I can’t remake it for you ate half the bagel, even though I had quite literally only taken 2 bites and hadn’t noticed the missing cheese before then, and roped in another worker who also started saying I ate half the bagel and telling me I’m wrong. I look young, and it really feels like these two Dunkin donut workers ganged up on me because they thought they could get away with treating me badly. Just horrible, will never be...
Read moreHorrible Horrible Place, I've been here a couple times and each time the service has just gotten worse! I usually don't do reviews but this time the service I was provided was so bad that I just have to. I have been to this Dunkin at different times throughout the day so I have been helped by majority of the staff and for the most part, everyone is great!
I was there a couple of nights ago, and the old man who is usually there seemed to be in such a rush to send me on my way with just half my order! He was so rude and disrespectful, he barely understood anything I asked him. He had no customer service skills, and he just stood there with his back to the window while i knocked to get his attention! The other employee got my food and drinks while the old man just stood there after taking my money! I asked for a receipt so I could do the survey for him but he flat out refused to give me one!!! The managers need to teach the old man some manners or find some better employees. Avoid this place like the plague unless you want to spend money on bad service and rude employees! I would give this Dunkin 0...
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