Golden Asian Buffet — Restaurant in Martinsburg

So, when entering I enjoyed the look of the restaurant. I arrived around 7:30 pm on a Monday. I was excited to experience the food. Because it's a new restaurant in the area. However, I was extremely disappointed. The food was old (been sitting for to long) it was overall bad. My children didn't enjoy the food either. The trays on the buffet were empty and no one came to refill it. So we had a limited choice. The general tos chicken was cold. My son's chicken nuggets were hard, cold and stale.The dessert specifically the square coconut cake taste like it was sitting in the refrigerator unwrapped for a few days. The cookies they served were stale. The best thing far as dessert goes is the ice cream and sherbert. The children and I made orange and cream dessert out of the orange sherbet and the vanilla ice cream. A great waitress directed me to the fresh hibachi grill. The cool thing by the grill was the kiosk, you can order what you like on it. However, my lo mein was in some areas hard and my shrimp was extremely over cooked and chewy. I was left to assume that they reopened this buffet from an old location that was shut down a little before the pandemic due to unsanitary conditions this location was by the Chick-fil-A on Fox Croft. Outside of that the service was good and welcoming. Being in the food industry I was concerned about the fact that hot foods were cold and how long they were sitting in the danger zone. I wouldn't eat there ever again. You will be gambling with your life eating here because it is unacceptable to have a buffet with multiple people hovering over food that isn't even tempt correctly. Food inspectors would have had a field day tonight...

Update #1: Forgot to add that the website says that the buffet has crab legs and they do but you have to pay extra which the website does not say.

1st time customer but have been to more Asian buffets than I can remember. We are a family of 5 with 3 teenagers. Food was as expected; an abundance of choices that included sushi, hibachi and ramen bowls made to order, fruit bar, dessert bar, variety of fried proteins, chilled raw oysters, and boiled crawfish to name a few. All that being said, my family and I were disappointed that they did not honor their lunch pricing. We unintentionally showed up 15 minutes before the lunch window ended and were charged the dinner rate. However, we did not know we were charged this rate until we received the bill after eating. For a family of 5, this cost us $20 more than what we were expecting to spend. Buyer beware: if you arrive within 15 minutes of switchover time to dinner and are expecting to get lunch pricing, you will likely be disappointed. I would confirm before you go to your table. When I questioned the gentleman at the register, he stated that the reason we were charged the dinner rate was because they had started putting out the dinner entries. The pricing display above the host station clearly stated the different prices for lunch and dinner. We were seated and began eating during the lunch pricing window. There was no "*" next to the lunch price that said if you arrive within 15 minutes of the end of lunch, you will be charged the dinner rate. There are many dining choices in the vicinity of this establishment, and my family and I will consider other options the next time we...

This place was phenomenal, I have been here on two separate occasions for family dinners and was impressed both times.

First the staff, when I walked in I had a large party and kids, and even if they're behaved.. well, no employee knows that upon entry. Not one of the staff seemed phased by the little customers or the large party coming in . The service here blew me away. It's high praise, and anyone living in this society can attest that it is, it truly felt like not one single member of the team was dismayed that customers came in or that they'd rather be somewhere else. Everyone seemed to appreciate being there for their shift and was helpful and kind. It was a nice touch when an attending waiter referred to me as a 'special customer' when offering me a NY strip steak they were already preparing. Just a fantastic experience.

The food was fantastic as well. A sushi bar with tons of options to pick from. I was thoroughly impressed with the seafood options available, and tested both the Pho and ramen. Both were great and included with the buffet. The steak I had been surprised with was astounding as well. Very skilled hands working the grill there and it's obvious they are taking the time to sharpen that skill while they conduct their work.

I will be returning soon on my own to take the time to be critical, but I feel they've earned the expectation that they will deliver...