This location 2215 Crain hwy Waldorf, MD 20601, has nasty disrespectful employees. The manager/ owner Rasheed is very unprofessional and rude. I bought two mediums pizzas and the they both only had two toppings on them and they were very little on each pizza. I ordered chicken and bacon on one and pepperoni and sausage on the other one. They toppings looked old and were very try. The chicken was cut into tiny pieces and didn't even cover every slice of pizza. The bacon was under cooked and looked like they only used one slice. The pepperoni was half on each slice. Sausage was hard and dry and taste horrible. I would never order another pizza from this location or any location after ordering from here. The employee who answered the phone refused to give me his name and the manager was very rude and poor customer service. Telling me that the reason they give small potions on the pizza is because they have to make money. Corporate tells them how much to put on each pizza. That's why I won't order from any Dominos location. Please listen to the reviews on here. I didn't read them first. Everyone is saying basically the same thing about the service and the food. I wished I had read the reviews I could have saved myself money and time and the headache of dealing with rude people. You can tell when a company does not take pride in their customer service or the quality of their food. They don't take the time respond to your concerns or comments when you leave a review. When you call they don't try to satisfy you. Hopefully this place won't be in business too much longer if we don't support rude, disrespectful, unprofessional and low quality businesses. Times are too hard to put up with this horrible business. DON'T WASTE YOUR TIME...
Read moreI placed an order over the phone for 8 buffalo wings. The young man who took my order over the phone with a very nice gentleman, which is why I gave two stars. However, when my food got here, the wings were not all the way cooked through, and they barely had any buffalo sauce on them. First glance, I could tell that the wings were not cooked all the way cooked through but I still did try them just to make sure, which they were not. I immediately, threw the box in the trash and I called them and the manager answered the phone. During this time, I did not know that this was the manager who had answer the phone because she said hold on for one second after I told her the problem I had with my food. As I sat on hold for five minutes, I realized I wasn’t being taken off so I called back and another young lady answered the phone and I asked her could I speak with her manager. I was on hold for maybe 30 seconds and then the manager picked up the phone. I then recognized the voice and it was the same lady who had put me on hold for five minutes and I said hey so you’re the manager and she said yes. Her tone and demeanor was just screaming she didn’t care and then she offered to give me half off of my next order which completely rubbed me the wrong way because now I’m never ordering with you guys again. I work in customer service, so I know how things can be sometimes but 0/10, do...
Read moreCustomer service is below non existent, I moved to Waldorf about a month ago and I got dominos a total of 3 times , even though the pizza was not perfect it was good enough to be satisfied, but thats not the problem,the first time we ordered by 12 year old brother got the door for the delivery and the driver took advantage of his age and said he does not have change and he will come back to give change. He did not. The 2nd time was pleasant and I was the one to handle the delivery, it was pleasant got my change and I let the driver know of my past experience (as it turns out the driver does not work at this location all the time )but told me they let them know &I got an email for points ,ok. Cool the 3rd and final time, we ordered pizza I got the door the driver told me ,"he got no change " (just for future reference it is company policy that drivers have change no greater than a 20$) and I could tell he wasn't about to give me my pizza not my problem if you don't got change ,so I told him its fine ,after I ate the pizza I called the locations to complain but they kept saying not my district and passing me to the next and finally I got to this one and the manager told me he called the driver to give me the change he never did come,so if you want dominos go to a better location outside Waldorf or order carry out before I moved they gave me change they had...
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