Manny & Olga's Pizza — Restaurant in Maryland

I had placed an order for delivery and it took an hour for my food to arrive which doesn’t make sense since the location is near my house and not too far. Anyways, as I heard a knock on my door it was the delivery man and he asked me to sign my name on the receipt. As I was signing my name, he flat out says with a sort of a snarky attitude “next time you decide to order food make sure you let us know where exactly to drop it off because I knocked twice upstairs and I didn’t want to keep bothering the man” so I said “I did write a note online stating exactly where to drop off my food” I even have proof as well but he seemed to not believe me and just kept saying to write a note next time. I’m like whatever with his horrible customer service and flat out rudeness, I shouldn’t have left him a tip. This place needs to seriously really work on their customer service because that’s something they’re really lacking. Makes me not want to order from this...

"NO STAR" """NEVER GO TO THIS PLACE""" I had the most horrible experience ever. I went to this place around 2:55am last Saturday morning. When I go in the guy said “Its close”. I told him but I’m quite puzzled because the Neon sign said Open and the doors were open also for customer to walk in therefore I was under the impression that business is open. Again he said “were close”. No apology for the confusion or nothing. I asked at what time you close he said 3am. I advised him that I came at 2:55am. Therefore it’s only fair for him to allow a customer to order before the actual closing time. He got into a fit and yelled “Get out of my store” I then left the store. This is no way to talk to a customer. This staff is unprofessional, rude and quite frankly gives very poor customer service. I wouldn’t recommend this place to...

Dear Manny & Olga's,

If you're web app is location based and it makes the selection of the nearest eatery, you should uphold your delivery to my home. An order placed at 4:30pm this afternoon never showed. I started calling around 5:45pm to hear "yes, it's on the way!" When by 6:30pm, two hours after ordering, the delivery driver had not yet arrived, I called again. An endless loop of waiting for my call to be answered. I called back several times and finally reached someone at 7:00pm. This person indicated that my order was cancelled because I do not live within 5 miles. Well I hate to tell you, folks, but I do. And your app indicates so. No indication that the order was cancelled and quite frankly, I wouldn't be surprised if my credit card remains charged for the order I placed. Terrible customer...