Panda Express — Restaurant in Maryland

I went to Panda Express 10/11/2024. When I entered the restaurant it was no one in line but there were people eating at the tables.

The server did not greet us or ask what we would like. Me and my wife let the server know that we wanted a large plate and a regular plate. The server who started making the plates was confused on what we ordered so we told him again.

He began making the plates but did not add the right amount of chicken for the large plate. It looked more like a regular plate so I asked was that the regular plate he said no this is the large plate.

He began making the second plate and added plenty of chicken on the plate. He second guessed himself and started taking food off the plate. The plate looked like a kids plate. I questioned him on it but he advised these are the portions.

I have been in the restaurant before and saw many of plates that have had bigger portions.

The Server was rude and condescending. When I asked for the manager he stated the Manager was not in the store.

I will not patronize this restaurant again. I will also pass the word to friends and family of the...

Ordered Beijing beef and orange chicken. Said it would be a 5-6 minute wait on Beijing beef. No problem. 10 minutes, no problem. Nope I waited 20 minutes while the orange chicken rice and chow mein sat getting cold. When I finally received the food they gave teriyaki chicken instead. Remedied by giving Beijing beef in separate container. The chow mein was room temperature after sitting boxed for 20 minutes, the rice was room temperature after sitting boxed for 20 minutes. Had they just told me in the first place the Beijing beef wouldn’t be ready for another 20 minutes I would have gone somewhere else. I walked up to the counter to ask for a refund and before I could speak the cashier stated the Beijing beef was done now. Another couple minutes passed by and another employee asked what I was waiting on, this employee told me the Beijing beef would be done in a minute. I did not have 30 minutes to stand in line. Got to eat maybe 3 bites of cold food before my boss called wondering why I hadn’t made it back to work yet and had to promptly leave to go back to work without...

Wow ….. that’s all I can say, and it’s not a happy note!

This is the first time I had the Panda Express 2 entree plate and didn’t have leftovers. That was not because the food was too delicious to resist but because these were the SKIMPIEST portions I’ve ever received at a Panda Express!

In addition to sub-standard portion sizes, the Super Greens side dish was almost all thick outer cabbage leaves AND a sizable inedible cross-section of the stem/core.

I ordered and picked up using the drive thru Doran impromptu dinner at a friends. Maybe the employees think it’s okay to provide sub-standard food to drive thru patrons since they won’t notice they were cheated until they’re miles away?

I do know I will be very unlikely to return to this location, or if I do, will order inside and observe my food getting put together. Then I won’t need to pay for sub-standard quality...