Starbucks — Restaurant in Maryland

I am 14 years old and I like to walk to Starbucks with my friends. Every single time I have gone there they have been so rude to my friends and I. One time, an employee filled up my whole drink with ice, and yes I know now that you should ask for light ice, but I ordered the drink not a cup filled to the top with ice. When we went back to express our complaint, the employee, who had long brown hair, was very short with us and did not seem to even acknowledge what we had to say. Today I went there again and an employee named Lydia was so disrespectful toward us. She greeted my friend and my friend answered her and when she didn’t hear her, she raised her voice and but in a rude way and then gave us a dirty look turned away and ignored us when we tried to order. Then, a woman came up and she flat out yelled at her because she wanted milk. It was so rude and the woman looked really offended. Starbucks employees are supposed to be happy, sweet and welcoming. Lydia and the other employee had bad attitudes that didn’t make anyone want to come back. Also, my friends and I feel that the reason we are often treated like this is because we are just “kids” and they feel we aren’t as important as older customers. We have money just like them and are good paying customers who deserve to be treated with respect and our opinions deserve...

Went to this Starbucks today after grocery shopping. While I was ordering I had ordered a Brown Sugar Shaken Espresso “latte” I quickly corrected myself before I actually paid, and just to be honest I found the employees extremely rude. Even after this happened I attempted to make conversation and they just acted like they couldn’t be bothered. If you hate your job this much, why work there. I don’t normally have this issue with the woman who works there. She was not working there today. However, I literally felt compelled to write a review because I used to work for Starbucks, and I just don’t believe this is how their employees should be treating customers. There are so many jobs to choose from and again if you aren’t happy and can’t make friendly conversation this isn’t the...

The Starbucks in the store needs help. I went there around 5:50 & the barista was pitiful. Imaging standing waiting to be serviced, then awkwardly stared at. I said “hi” & was met with static. Then she said “whenever you’re ready” Honestly, the way she was looking at me like I was a problem had me thinking they weren’t opened. Then I asked for light ice as I’ve been most of my life, she tried to charge me a dollar extra. I’m over this location & it’s brain...