I’m giving 5 stars for the Assistant manager’s consistent customer service. Rachel is epic to say the least. She is consistently polite, informed, engaging, and her drinks quality is always spot on. Starbucks corporate, if you read this, come grab Rachel from this franchise store in Safeway, and make her a corporate store GM! She will NOT disappoint. When she is there the counters and overs are always very clean as well. There is a young man that usually works in the evenings who is never attentive and is not engaged enough to make the customers drinks the way they order them. He needs accountability training and he needs to be held accountable for learning the recipes. So again these stars are for Rachel and her tireless customer service. Kudos!...
Read moreThis is a very nice Starbucks location located inside of the Safeway on Swann Creek Road. They also have a good selection of sweets and accessories for purchase, and they are open from 6A-9P Everyday. They also have two nice seating areas, including a seating area with stools. I had not been to a Starbucks in years, and I think most of them, at least in this area, are no longer inside of grocery stores once they started building their own shops. So this type of store location is now kinda rare in this area. I would like to see it open a little earlier (like at 5A) during the week so I don't get caught in Rush Hour after I...
Read moreThis has got to be the worst Starbucks, before and after the renovation. They are ALWAYS are of something to make blended drinks, or the machine is out of service or they are out of ice. I must say that when the mature crew was running it the drinks and the service were very good. Just ordered a strawberry frap and was told they didn’t have the ingredients to make it, then changed to a caramel frap and the consistency was 99%liquid and of course out of whip cream. NEVER GOING BACK TO THIS PLACE AVER! They are too busy talking about non sense than actually...
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